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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 7,928 reviews
  • Rated 5 out of 5 stars

    Set up issues solved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent problem solving, thorough and attentive. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service that took the frustrations out of me doing the install. I would use this service every time in the future. Nice people with great knowledge of the products. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a quick and clean job of installing the soundbar. Thank you so very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup sound bar and remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up the sound bar and remote to perfection. Took a while but he was determined..great young man! Great attitude and took all precautions. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I imagine I could have hooked up everything myself; however, the Best Buy guys were there delivering the TV so I had the experts do it rather than taking 3x as long to do it myself. Very happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad reconnected my sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent looked at the connector and agreed that it was slightly damaged - enough to fall out easily. Also turned the soundbar right side up. 8-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks rock. Highly recommend. They even came back out when we weren't 100% satisfied with mounting height of tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs quickly connected my old Blue Sound soundbar to the new TV and everything works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to mount my tv they were punctual and professional the agents were very knowledgeable about the services they were providing and completed everything in a timely fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows soundbars too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs understood soundbar connections and the optimal settings for the various viewing modes. They were fast, but professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Set Up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great Job setting up the TV with sound Bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional helpful staff to help make sure all customers get what they paid for , I would highly recommed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound bar set up completed successful in addition to the TV sound system also installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek squad setup all of my entertainment equipment in my living room and bedroom they cleaned up there mess and was walking me through with what they were doing they were very friendly men

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of work was exceptional. The team did a fantastic job at making with making it a clean and seamless installation. They were also very professional and did a thorough job. I wish we had gone this route sooner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connected to old soundbar, works well except sound bar remote does not function

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad set up my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sharp and courteous Greek Squad. They new what they were doing. Very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected to my AV RECEIVER, and show me how to use it. But one request was not set up due to old components and was asked to buy another component.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went well the guys knew what they were doing. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our old sound bar had broken connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the sound bar and wanted it connected to our new TV. Come to find out the connection was broken and they were unable to fix it.

    I would recommend this to a friend