Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 7,923 reviews
  • Rated 5 out of 5 stars

    Installed product in no time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time. Explained everything how to operate new TV. Would recommend Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tvs and set up all connections

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are true professionals made sure everything was in good working order

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar installation was on time, courteous, and well executed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing geek squad team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup ofmy soundbar was quick and efficient. My geek squad was amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Double check their work

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my first experience was horrible. The employees left my tv mounted crooked and flthe tv i purchased was damaged so they made me rebook another visit, taking another day of my time away and the second group of guys worked faster and fixed the first peoples errors. So just double check their work and stay engaged with them asking them to walk you thru what theyre doing so u know its being done correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful in giving suggestions on where to set up my tv and help with actual setup of programs. Very friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was speedy fast installing my new TV and Soundbar. Very clean, wore mask, & explained every thing I should know about the new products, VERY HAPPY...$ well spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has become my "go to" service for all things involving installation. The level of professionalism shown by Josh and his partners has been demonstrated in his technical ability and customer service oriented attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great they take their job seriously and I trust them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great job mounting my soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech mounted and synced my soundbar to my television. He arrived on time and did a great job, he wanted to make sure that it was perfectly mounted to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks rock. Highly recommend. They even came back out when we weren't 100% satisfied with mounting height of tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They were great but I needed more time with them

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job on the install but it being a late in the day install I think they were wanting to call it a day. It would be nice to have shown me how to use the remote and all the things the TV can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent internal Geek Squad technical service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On 16 Dec 2018- Internal Geek Squad - in store service repaired initial incomplete 8 Nov 2018 external 3rd party HDMI connection so LG 4K TV & LG 4K Blue Ray audio can be heard from central Klipsch speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knocked it out!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and moved the TV that it replaced to a new room. They were professional, courteous and knowledgeable, making suggestions that were very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris W came out to set up my system. The guy is awesome, took the time to explain everything and did more than he was out to do guarantee that I'd be happy with my new purchase. Knowledgable and didn't talk down to me .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could have accompolished this myself but I liked having the hands-on over view of the products I purchased and having the Geeke group set it all up for me. Worked out great and glad I went with this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivery and Set up Team Very Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV and sound bar delivered together. Crew set up and connected them together. Also ensured my streaming services were working and completed sign ins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were very professional!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and connected the sound bar. They were helpful and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, ontime, and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our wall TV quickly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed out wall TV quickly and also connected all our electronics in our entertainment center quickly. He was knowledgeable and professional and had great customer service talents!

    I would recommend this to a friend
Sponsored