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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 7,928 reviews
  • Rated 5 out of 5 stars

    SOUND BAR SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technicians were awesome- they explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplicity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not "tech" inclined. And using the Geek Squad for all of my installations is "heaven on earth". They do the work quickly and I'm able to use the device without any heart-burn or aggravation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only were the Geek Squad team early and efficient, they were extremely helpful in explaining things in plain English. In short, they knew their stuff and were a pleasure to work with. Two thumbs up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time Rondy worked on my equipment. In each case, he was the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up Geek Guys were so wonderful they took time to explain things to us and made sure we had complete understanding. They also were very informative of what the Gee Squad offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Never Go It Alone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a Techie, and unless you are, my advice is spend the money and get it done by people who do it for a living. My guys were one time, efficient and did it right, the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have some old and new components, some of which didn't work properly. This person corrected the wiring and showed me what to do to make things work. He was wonderful! Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew what he needed to do quickly and educated the owner in several areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My person who came over was so competent and helpful. He made sure I understand all he set up and he was very accommodating. Excellent job and I would call again to set up any electronic or get computer help!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents did all the work as always kind caring make me understand what is happening with my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy came in and installed. My sound bar set. My TV up. It was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic people. Knew all there is to know about setting up our new TV, and making fine tuning adjustments. I could not praise them high enough, Thanks to Estaban and Kevin. You're the greatest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad intalled my sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replaced a defective sound bar with a new one. They were efficient,friendly and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again the two men, Josh and Anton from the geek squad. Both the guys were outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went out of their way to mount the soun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In order for the new sound channel to be installed the Geek Squad needed to remount the tv to accommodate the size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt with Geek Squad set up the Soundbar along with giving me advice on other items - was done quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly and efficiently installed. Better audio now. Polite, courteous and professional Geek Squad crew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another successful geek Squad visit!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, the Geek Squad rep who resolved my problem was wise, patient and successful in the needed repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and connected the sound bar. They were helpful and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is first class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job . Will use them next time we're in need of electronics

    I would recommend this to a friend