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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 7,928 reviews
  • Rated 5 out of 5 stars

    Great sound set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek guys set up and explained everything how to use and actually set it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, item works very well. Explained all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer changed the presentation so that the remote-control unit will work with a minimum of effort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad always gets things done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris got my soundbar synced with the tv and fire stick quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accolades for the Gek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy and painless as it could be. The Geek Squad was professional and knowledgeable. Took minutes and works wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy service. I was glad they were able to swap out the defective sound bar and replace with the new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The tech was very courteous and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t soundbar, it was portable head phones. On time and in an out in 20 minutes. Good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys the geek squad sent were very knowledgeable and helpful, explaining all we needed to know after installing tv and hookup to our sound system, plus adding fire tv stick for us. Great job!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plane53

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new sound bar. Much slimmer than my last sound bar. It’s too bad the sound on these larger tv’s isn’t better especially if you have hearing problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up and ready to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up the television and sound system for us. I was given a tutoring session so I could run it proficiently. I was also given contact info in the event I needed to ask additional questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Audio Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 4 in-ceiling Definitive Technology speakers installed, a Marantz receiver, & two Definitive Technology 8' high performance speakers installed. Over the sound is perfect for my media room. No issues with the audio setup so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't geek squad was 3rd party installers. Was very professional and fast, routine definitely down to a science.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job, completly rewired my system and cleaned up all the wiring..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall moint and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad duo, Brandon and Alyssa, were early and knowledgeable. They answered all my questions while working quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs came in went right to work and had it all set and working in no time. Then walked me through the procedures making sure I understood all of the operations and that all of my questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sound bar is great. The installers Husain and Krista were very helpful and made sure that we received the service that we expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and quickly and carefully set up the boombox. Friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked up my surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was awesome, what took him one hour would have taken me half a day... Super knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen came in, were very aware of COVID19 protocol, and set my new TV and soundbar up for me quickly and efficiently. They were well informed, and very polite.

    I would recommend this to a friend