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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 7,928 reviews
  • Rated 5 out of 5 stars

    Outstanding People at Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did everything! Mounted the TV bracket, TV, set up my receiver, speakers and has everything on the home theater and TV working great. Geek Squad is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Sanford did an excellent professional job. . .and saved me $$ on a couple items I did not need!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job with my soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was excellent--very efficient, knowledgable, and helpful in explaining the features of the soundbar to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hook-up went fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my new 83" TV was installed the techs hooked up my existing soundbar quickly and with no trouble. All is working perfectly now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profession service and kept us informed every step taken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup Very Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep set up the audio quickly, and did it so I could control the sound level with my cable remote. Therefore, I don't need the soundbar remote except to control the bass level.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation incomplete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they should have installed the wall mount. I did not realize that they came with the sound bar. This probably should have been an option. Otherwise all else was fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was on time, courteous and very helpful in explaining how to use my equipment! I would recommend this young lady to anyone needing help with TV and sound installations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DanielB’s home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake did an amazingly quick and quality setup on my home theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team was very knowledgable of my product and competed the installation a a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean, efficient & uncomplicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to have the Geek Squad install my Flat Screen and Sound System. Took away all the complications of finding the right settings and making the project look good. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar reinstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a couple issues with my system and the one they put in but they came out promptly and got us taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Connected Device to TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Agent was able to quickly set up the hearing aid device with the TV and show us how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent re integrated my bose soundbar and base speaker with my tv remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, a top notch operation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked quickly and installed the product without a problem. They also took the time to explain the product to me since many products now come with limited instructions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clear voice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 300 Sound Bar clear voice is my problem with understanding what is said . I still don’t think it is functioning correctly. I hope that it can be fixed, but it will need to have the tech to come back .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what can I say, Oscar was great. Would call Geek Squad for all my audio & video service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicely done again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew did a fantastic job mounting my new tv and soundbar with hiding all of the cords as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professionally installed my device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed my sound bar and ensured it was paired with my tv monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did an outstanding job connecting my home theater system. Also, he did a great job explaining what he just completed. I would recommend this to all my friends

    I would recommend this to a friend