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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 7,928 reviews
  • Rated 5 out of 5 stars

    Installed tvs and set up all connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are true professionals made sure everything was in good working order

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service and advice. We hadn’t bought some of the necessary components with our TV. They explained everything I needed and guided me. Indispensable service. Great guys to work with

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick setup for stereo and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a renovation, I had to unpack my stereo and speakers. They put the entire setup back together again with the new TV and power conditioner. The only thing is I wish the wires were a little better organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good service with the total tech from best buy people. They are very nice and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my new TV, Soundbar and wall mount. Kamryn was professional, instructive and and all around lovely young man. He is an asset to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing geek squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup ofmy soundbar was quick and efficient. My geek squad was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install sonos and surround sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and information on the speakers, Alexia, and Sonos was easily understood and very informative. They were all a great help and fun and friendly guys to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation of my sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents paired my sound bar with the new TV remote so that I went from 4 remotes to just one to operate the system! Then they thoroughly explained how to work the remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samuel is a pro. Very knowledgeable and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samuel was great. Job done well, explained the operation of the new equipment, cleaned up everything and was friendly. A great representative for your company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in to room, click click and it was all set and working .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone should use the "Geek Squad."

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They call to say when they are going to arrive, bring all the items with them. Set everything up, explain as they go along, answer questions, clean up, take all boxes etc. How can you beat that? Guys are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad problem solving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad solved my tv connection to my Sonos soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up is exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was fantastic. Our LG tv and sound bar were quickly setup for our use. Enjoyed having a knowable person available for our setup...... thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to have everything sounding good again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Conner was awesome . He checked everything out thoroughly and got my speakers set up for my home theater. I had a problem and it’s good to go !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough good things about Geek squad. I have had them install a lot of different components in my house and they are always very professional and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will use them again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad hooked up my TV and sound bar. Knowledgeable polite and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my problem quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and professional while being friendly and pleasant. They also arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my Bose sound system (sound bar 700 and subwoofer) to new QLED TV. Everything works together using one easy to use remote. Excellent service provided!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Vizio Sound Bar quickly and no problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron Geek Agent installed my Vizio Sound Bar and explained in detail how to use. Aaron is very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service -- they know what they are doing. +++++++++++++++++++++++++++

    I would recommend this to a friend