Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 7,923 reviews
  • Rated 5 out of 5 stars

    Geek Squad Connected Device to TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Agent was able to quickly set up the hearing aid device with the TV and show us how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad unstoppable solving all my problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great fast and very very capable....nothing they can't do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prewire

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the process of building a house. They came out and did the prewire for in ceiling speakers and outside speakers. Did a good job. Will be purchasing speakers soon...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have mounted the tv and soundbar myself. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was set up properly, I had to adjust the position of a couple things. I had one small issue, but you have the 90 days to have them come back out to resolve any issues that arise. All in all I am pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered my new TV, set it up and set up the audio for me. They were on time, professional and answered all my questions. I have used Geek Squad before and will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. The guys were very professional and explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service that took the frustrations out of me doing the install. I would use this service every time in the future. Nice people with great knowledge of the products. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tech support!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time and finished the install with no issues. They answered all my questions and made sure everything was working before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my problem quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and professional while being friendly and pleasant. They also arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would definitely recommend this brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to mount my tv they were punctual and professional the agents were very knowledgeable about the services they were providing and completed everything in a timely fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is #1 they handled their bizzness set up all they needed and wallah it was all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accolades for the Gek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy and painless as it could be. The Geek Squad was professional and knowledgeable. Took minutes and works wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very goo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just an great person. has an great attitude very polite knew what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar setup was quick and easy for the techs. Gave us options for setup as they installed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Best Buy Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents not only installed my TV, but also carted away the old one. They went over all the fine points of the TV and made sure it was calibrated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job with my soundbar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was excellent--very efficient, knowledgable, and helpful in explaining the features of the soundbar to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of Sound Bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and knowledge about installing my sound bar . Geek squad was courteous and Covid conscious. Wore a mask, gloves and foot covering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Vizio Sound Bar quickly and no problems.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron Geek Agent installed my Vizio Sound Bar and explained in detail how to use. Aaron is very knowledgeable.

    I would recommend this to a friend
Sponsored