Customer Ratings & Reviews

The agent was very knowledgeable and patient. The geek squad appointment makers were well represented.

The two agents showed up within the time window . They had kept us up on time of arrival. The work was done quickly and with explanation of what they were doing.

I had technical issues with my sound bar The Geek squad came out and tweaked it and showed me how to adjust

The representatives hooked up my tv with internet and sound bar. Very helpful considering I’m disabled.

The services were fast and perfect. The staff was very friendly.

Geek Squad technicians efficient, knowledgeable and accommodating. Willing to educate, answer questions and advise. Worked promptly to complete job without complication.

I have been a Geek Squak member for some years now and I find them very professional, ready to handle all your problems and they continue to do an excellent job !

Great techs that were able to install my system quickly and to my requested specifications. Thanks!

I had the Geek squad setup all of my entertainment equipment in my living room and bedroom they cleaned up there mess and was walking me through with what they were doing they were very friendly men

My sound bar is great. The installers Husain and Krista were very helpful and made sure that we received the service that we expected.

I was so happy to see them .I was telling my sister and friends and family about the the people that work for best buy .They get the job done and won't quit until they do..Love my best buy .

The geek squad members who visited our home handled everything perfectly and were clean & courteous.

Wonderful! they did a great job & would definitely say they know what they are doing. Answered all my quesitons

After my new 83" TV was installed the techs hooked up my existing soundbar quickly and with no trouble. All is working perfectly now.

Hassle free and very professional. The installers were very helpful and knowledgeable.

Super respectful! They took the time to get it right and even kept nice conversations while working. Very pleased!

The Geek Squad duo, Brandon and Alyssa, were early and knowledgeable. They answered all my questions while working quickly and efficiently.

Set up the sound bar, using the correct plugging HDMI Cable in the right port

I imagine I could have hooked up everything myself; however, the Best Buy guys were there delivering the TV so I had the experts do it rather than taking 3x as long to do it myself. Very happy with their service.

Technician and service call were awesome. Repaired connection and diagnosed problem quickly. Very Satisfied!