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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 7,928 reviews
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install with quality products…well done on everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar installation was on time, courteous, and well executed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best BuyGeek Squad that came for my installation of TV and sound bar were very professional. And best of all, they were on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. Because of the bracket I purchased, it was a difficult installation but the did a perfect job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love new soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and knowledgeable with setting up .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician and service call were awesome. Repaired connection and diagnosed problem quickly. Very Satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and efficient. Good team and took time to explained how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reconnecting Sonos and internet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and patient. The geek squad appointment makers were well represented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio set up amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to set everything up went above and beyond. They explained everything to me and made sure everything was working perfectly. Wonderful from start to finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He got my sound bar working within minutes. Beet professional. Great hire!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job setting this sound bar up and testing it for tv and music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Geek squad installation of our TV and sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our TV, sound bar, and set up all new systems. Everything was professionally and swiftly done. All questions and concerns were addressed during the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE have had Geek Squad for many years now for our computers this is our first time using them for TV and Audio. As usual they we prompt and pleasant to work with and totally handled our installation professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my guy was awesome. He was in and out quickly but took the time to explain everything to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives hooked up my tv with internet and sound bar. Very helpful considering I’m disabled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was being replaced and the techs handled all the reconnecting of existing devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was good..they mounted my tv and connected it to all my devices in my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is #1 they handled their bizzness set up all they needed and wallah it was all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up my sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two guys showed, resolved my issues, found out my existing receiver was good. took back the new one, and made sure i was credited for the one i didn't need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review the sound system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable about how my system was configured. He made modifications which did help. However, my system apparently is not capable of providing system sound to my satisfaction.

    I would recommend this to a friend