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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek Squad LG Sound Bar Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job of delivering and installing the LG Sound Bar. They spent the needed time in providing instruction on how to use the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was awesome per norm in handling my service requests. They utilize safety protocols upon entering my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar setup was quick and easy for the techs. Gave us options for setup as they installed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Max did excellent job explaining how to connect our old sound bar and better yet how to install a new one if/when we get one. It will be easy and simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great they take their job seriously and I trust them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, they set the TV and surround sound up for a one remote control and made sure that everything was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up surround sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that I decided to use the Geek Squad. The two men that came out were patient and answered all my questions. Both my son and myself were impressed on how capable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justin and Anthony added VCR to Home Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both were very diligent to give the best possible connection for my analog device given my home theater is digital and all devices connect via a digital receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install bar and subwoofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY service was great, they took their time with me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar, good but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, but I wish it would work perfectly all of the time. Sometimes I need to manually turn it on, or it would go to BT mode without me touching anything other than hitting the remote to turn the TV on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the sound bar and added features geek squad showed me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great techs that were able to install my system quickly and to my requested specifications. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update equipment needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a very antiquated system in place thus new equipment would not work . Geek squad took care of the issue very quickly and even got the equipment at sales price for me. Enjoy it everyday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad members who visited our home handled everything perfectly and were clean & courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great. Agent explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were first class. Did a great job explaining the best wAy to enjoy the tv. This Geek Squad was terrific. Don’t let them get away Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the sound bar to the TV and set the rear speakers as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was very Prompt, knowledgeable, as well as helpful, she knew her stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knew their stuff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents quickly connect the Sound Bar, to my Sony Bravia, and explained how to select the proper sound source.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting Geek Squad Protection . Whenever there’s an issue with my tv or any electronics that I’ve bought from Best Buy the Geek Squad ia just a phone call away !

    I would recommend this to a friend