Skip to contentGo to Product Search
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 7,923 reviews
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up Geek Guys were so wonderful they took time to explain things to us and made sure we had complete understanding. They also were very informative of what the Gee Squad offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Never Go It Alone!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a Techie, and unless you are, my advice is spend the money and get it done by people who do it for a living. My guys were one time, efficient and did it right, the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to have everything sounding good again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Conner was awesome . He checked everything out thoroughly and got my speakers set up for my home theater. I had a problem and it’s good to go !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The technicians were knowledgeable and spent time helping me become familiar with operating the TB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best BuyGeek Squad that came for my installation of TV and sound bar were very professional. And best of all, they were on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar mount went very well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jared did a fantastic job, thank you! Came on time, worked efficiently and was very cooperative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Team!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen came in, were very aware of COVID19 protocol, and set my new TV and soundbar up for me quickly and efficiently. They were well informed, and very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy customer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employees only the best!! I will be renewing my contract!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have some old and new components, some of which didn't work properly. This person corrected the wiring and showed me what to do to make things work. He was wonderful! Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek assistant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system. It’s like a mini movie theater! We are excited about the new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplicity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not "tech" inclined. And using the Geek Squad for all of my installations is "heaven on earth". They do the work quickly and I'm able to use the device without any heart-burn or aggravation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding People at Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did everything! Mounted the TV bracket, TV, set up my receiver, speakers and has everything on the home theater and TV working great. Geek Squad is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians connected my existing soundbar, sub-woofer and DVD Player to perfection. Everything works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came through as always! Quick to work and helpful throughout the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guy was great and explained how to work it and everything. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup is the best thing that you can have done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the techs were first class and very knowledgeable and competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and professional.......................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brice was outstanding. Very personable. A lot of help very clean and respectful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly installed TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, they set the TV and surround sound up for a one remote control and made sure that everything was working.

    I would recommend this to a friend
Sponsored