Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek Squad TV Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians connected my existing soundbar, sub-woofer and DVD Player to perfection. Everything works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple fix

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reset the sound bar with the tv. I feel this could have been done with a agent over the phone. This was not rocket science.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech people were terrific. Tv was mounted perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job squad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have Greek Squad fix my TV and also working to fix my computer , it s really need to have Greek Squad in your life !!! Make things easy for your electronic device .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT INSTALLETS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS CALL ON THE GEEK SQUAD FOR HELP WITH CONNECTIONS. THEY KNOW THEIR STUFF AND CAN ALSO ANSWER QUESTIONS. WHAT A BUNCH OF SMART PEOPLE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is Awesome !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service has & is never disapointed us . We commend Geek Squad for the excellent service they provide , Especially durying this time of covid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv so well balanced I really really appreciate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent setup by installer. Was here on time and very pleasant individual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service all around

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service all around. The installers were polite, professional, on time and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went above and beyond my expectations.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my A/V Receiver to the Home Theater Speaker System and made sure proper speaker locations for all 8 speakers was accomplished for surround sound effect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quick job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He knew exactly what to do and got everything solved quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Palm Desert Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very professional job. They arrived on time and were very knowledgeable about all the questions I had for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert was super knowledgeable and patient. He performed his work like a professional and did excellent and thorough work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and professional. They explained everything to use and made use we knew how to use our new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free and very professional. The installers were very helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys who did the work were phenomenal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough about Shawn and Kyle that did our install….they were nice, knowledgeable and very respectful of my many questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my soundbar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time, were curtious and new exactly how to solve our hook-up problem with the soundbar. It's working great and we thank them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installation by the team. Fast, courteous and they made sure I was satisfied with the install before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products were installed, clean up was made and the trash was carried away. Good Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    adjustment was made to SB we brought earlier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bye to Sound bar set up to work with hearing aids on person and still be hear tv sound for those without hearing aids.

    I would recommend this to a friend