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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 7,928 reviews
  • Rated 5 out of 5 stars

    Lloyd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection was made properly and the agent was able to put all components working from one remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar mount went very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jared did a fantastic job, thank you! Came on time, worked efficiently and was very cooperative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up my system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time ,respectful knowledgeable and went about the job with diligence and were quick and they answered my every question. They did what I needed and I couldn't do .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the TV, and sound system with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad representative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman who did the installation was very professional. Could not have been more pleased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up my sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, knowledgeable tech. Xxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Magnolia and Geek Squad were outstanding. They did what we expected, were professional, courteous and organized to complete the job efficiently and competently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Total Tech protection and the GeekSquad set up my new Samsung sound bar. Did a great job as usual!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks are Great. The scheduling and delivery software they use is worse than a third grader moving pebbles on the sand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. The guys were very professional and explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installer , she was excellent, and she all the accessories to complete her task

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a careful set up that works well. xxxxxxxxxxx!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Need help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need one of the techs to call me and give me the operating instructions again as now I can't get my remotes to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up the sound bar, using the correct plugging HDMI Cable in the right port

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to not have to hassle with moving things around, swimming in a sea of cords or biting the head off of the person trying to hold up the other end of the TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time respectful and very knowledgeable. The agents called us to confirm delivery and set up the tv fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad soundbar was quick and professional. Good guys took the time to show me how to use the controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad members were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected my old sound bar after they mounted my tv. I realized that I did not have to upgrade my soundbar system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hooked up my sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by the direct tv guy that my home theater receiver was not producing sound. Mitch came out and hooked up my new receiver and I had sound in a matter of minutes

    I would recommend this to a friend