Customer Ratings & Reviews

Sounds great, we love our purchase. It was a easy setup

This is the third time I’ve had the Squad in to set up different components. This team was just as great. The teams always call the day prior and the morning of the appointment. They donned proper PPE, including booties. They were knowledgeable with the equipment and took the time to provide instruction. I highly recommend this service. These guys and gals are Pros.

They mounted my tv and sound bar very professional look and all

We are very pleased with the quality of service and care the two GeekSquad specialists provided. From beginning to the end - first rate. It was obvious they were well qualified and they took special care to give us all the support we needed to use the equipment and answered any questions we had. When they left the area was completely cleaned up and they left a card in case we needed further support at any time. Amazing!

The surround system is awesome. The quality of the sound is very good

With the advance electronics today you may need the advice of a good technician. The cost can save you money in the long run. The Geek Squad at Best Buy can recommend the right equipment and finish a professional installation.

The installer knew his job and did it well. I can enjoy the effects the sound bar produces.

We had some trouble with the first install.Then they sent Nick from the bridgwater store. He readjusted the settings and all seems great now.

The customer service representative was on time, very professional and attentive to all my concerns. He did an excellent job.

I bought a 77" TV and had the agents mount it along with a sound bar system I bought. I also had them move the TV and sound bar I was replacing to another room in the house. They worked quickly, showed me the important highlights of the new equipment, and did a great job of covering all the cables running down my walls. I ended having a couple of short cables that might interfere with the full rotation of the TV mounts, so I purchased the appropriate cables and the agents returned another day to install the new cables. I highly recommend the Geek Squad for your installation needs!

Very quick, competent, knowledgeable team installation and hookups of my TV sound bar and rear speakers. Great advice on adding the soundbar bracket for a built-in look and spacesaver

The guy was on time and courteous. He discovered why my sound bar wasn’t working right away.

Great Job! Glad to have them available to help with big purchase set-ups! What a great asset for customers!

The installers got the sound bar working but they were very rude to each other, and not in a humorous way.

I think the Vizio Sound Bar I purchased represents a GREAT Value for the price paid! It was installed quickly by the Geek Squad and it sounds great. I had them place the 2 additional speakers on the TV stand facing the listening area and it sure sounds like surround sound and the tv dialog is much better - more clear and concise than with just the TV speakers. Love it!!

Great to have knowledgeable person do it. Took them less time and no frustrations on our part.

Sound is great and the service was professional and quick.

Jamal Walton installed my Sonos Soundbar today. He also helped me setup the volume control on my phone. He showed me how to add Sirius and Amazon music to the Sonos app to listen to music on the soundbar. Great customer service

The best sound bar i have had so far, worthy of the price. All of my friends that have visited my house have opted to buy this same model. This sound bar produces quality sound and bass, i recommend this to anyone who loves sound with heavy bass.

The originally purchased Samsung Soundbar failed about 1-2 mos after install. This probable defect was also noted by Johnny of Soquel, CA store when he performed an attempted trouble shoot. So, after some phone haggling with Geek Customer Service (they initially wanted me to remove it from the Geek installed wall hang and hand carry it in, but I did not want that responsibility and stated that's why I have Geek Squad membership. I then authorized purchased another identical soundbar and Johnny came back with it and successfully installed. It's still working well. So the original Samsung Soundbar was probably defective as I did bring it in to the Soquel store after Johnny detached it. Then it was shipped off somewhere from there for a for diagnostic. Johnny was exemplary throughout!