Customer Ratings & Reviews

Sound bar stopped working , had geek squad come to the house and check it out. They found it had dropped connedction to sound bar and had pick up wifi and was only sometimes working. Had to powerball down and power up make a few adjustments and whala its now working great.

As stated in the review of the Samsung 4K UHDTV, I had the Geek Squad come and hook the TV up. I added the Soundbar hook up as well, because the Polk bar was a good one, but an older model. I figured that there might be some unique settings to make them work together -- and there were. The Squad figured it out in short measure and had it all working amazingly quick -- I think. Normally, I would have tackled this all on my own, but was feeling a little lazy and self-indulgent. Am glad that I did.

after I purchased my 85" Sony TV and my Bose Soundbar and my Bose sub-woofer and sur round sound speakers. they gave me good instructions on how to use it I gave the Geek Squad a 5 Star because every I call on them to fix no matter what it is they get is going very quick. been with them for many years.

Joe did such a thorough job trying to adapt my TV Ears to our new TV~and after exploring several options came up with a winner! Thanks, they are working great. Now I can control my personal sound level without blasting out others in the room!

Easy to install. Took like 15 minutes and most Vizio tvs are easy fit compatible

I had two soundbars mounted one on 65" Samsung HDTV and 50" HDTV and the Geek Squad tech did a great job. The sound is great.

The geek squad was too busy to hook up my soundbar to my sysrem, so they sublet the job to a third party who then sublet it to someone else who was just an installer. I was a bit upset rhat the geek squad refused to do the job, but the guys who came were very knowledgeable and got it working better thanthe geek squad did on the original unit.

The Geek squad guys did everything I wanted done. They were very friendly, knowledgeable and professional! I wouldn't hesitate to have them again, if needed! Customer service, well that's a different story. It's a nightmare trying to call to make the appointment for the installation of services. Get someone to answer the phone? Forget it! I had to go to the store and do it. No one answered the phone after almost an hour on hold.

The agent connected the Sonos Arc and Sonos subwoofer to our TV. I don't think it's overly complicated to do that, but just wanted a professional to do all of the connections. The agent did a very good job in making all of the connections; he did seem like he was in a rush to get the job done so he could get to his next installation, However, he did answer my questions and let me know what he was doing.

I bought a 77" TV and had the agents mount it along with a sound bar system I bought. I also had them move the TV and sound bar I was replacing to another room in the house. They worked quickly, showed me the important highlights of the new equipment, and did a great job of covering all the cables running down my walls. I ended having a couple of short cables that might interfere with the full rotation of the TV mounts, so I purchased the appropriate cables and the agents returned another day to install the new cables. I highly recommend the Geek Squad for your installation needs!

The agents installed the sound surround system and hooked it up to the tv, satellite, and DVD player.

The agent did a professional job. He was very knowledgeable and did a great job of setting it u.

The agents made the sound bar operational through the use of apps on their phones, then explained the process until we understood how to use the universal remote to operate the sound bar with our older DVD unit. Everything working well to this day.

Easy to install and set up. Great sound at a good price

They mounted my tv and sound bar very professional look and all

Very quick, competent, knowledgeable team installation and hookups of my TV sound bar and rear speakers. Great advice on adding the soundbar bracket for a built-in look and spacesaver

Had 2 sound bars installed. One works and the other one doesn't. Tech seemed to have a lot of problems with the connectivity, since he left, one of the sound bars quit working, it doesn't allow any sound to come out. Don't know if this is due to poor installation or if the sound bar is not compatible with my Sony TV.

The Bose Soundbar 900 is great. But the Geek Squad tech was top notch. Her name is Dedra Grover and she made sure that any question that I had was answered along with a demonstration. This individual is what your future techs should model themselves after. Great asset to the Best Buy team.

The agent mounted my TV and connected it to all my devices. The agent was very professional and took the time listen to all of my questions. The agent also took time to respond to these question and gave me answers that were clear and concise. The agent was also on time and very neat.

With the advance electronics today you may need the advice of a good technician. The cost can save you money in the long run. The Geek Squad at Best Buy can recommend the right equipment and finish a professional installation.