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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 7,928 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a lifesaver for someone like me who is not a technician when it comes to hooking up my audio system. The people from the Geek squad made short work of it and did an very professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home is home again with sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar connected and my home theater is back up and running. Chris and Ian did a fabulous job. Highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Geek Squad installed my TV and Sounds system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was good but the service fees are not clear. The store needs to educate their Sales people about Geeks services and charges.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected other devices to my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and efficient. Everything was connected and working properly. They also told me how to use this new connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would definitely recommend this brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad pros!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great team install our new sound bar system and did so in a small amount of time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents came in and solved my problem immediately. Will definitely use them again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and Wireless Speakers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were quick, efficient and most of all friendly. They ensured the TV, subwoofer and wireless speakers were up to our standards prior leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth as silk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and professional. Knew his stuff and gave good suggestions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guy was great and explained how to work it and everything. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful. Answered all my questions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician set up my receivers upstairs and in the basement. Checked all the speakers. Answered all of my questions. Very polite, courteous and pleasant to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time fixed the issue in no time and explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and knowledgeable regarding audi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt very fortunate to have a very knowledgeable and professional member of your staff connect my audio system to my TV his experience was very helpful and I enjoyed his overall knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ran install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys were really great were done very quickly so professional so polite everything worked perfectly Kreston and helper are tremendous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job setting up the audio to my new tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up my present audio system to my new tv. They made sure speakers were balanced and we understood how to get the most out of my sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were GREAT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in did a great job- cleaned up nicely and were on their way- Couldn't be happier and would refer them out to my friends and worker!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was great, just didn't need sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we ended up not using the sound bar but I'm sure it would have been excellent and the Geek Squad guys ere ready to install it if I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very quick and effective installing my TV and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Just have to pull it out a little get remotes to work on the infrared signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment - the Geek Squad yearly service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I more than likely could have set the sound bar up but, why should I? I have their whole house service yearly and it's worth it.

    I would recommend this to a friend