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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 7,923 reviews
  • Rated 5 out of 5 stars

    Geek Squad is Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE have had Geek Squad for many years now for our computers this is our first time using them for TV and Audio. As usual they we prompt and pleasant to work with and totally handled our installation professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Edwad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad do several installations at my residence. I was happy with all of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connection of tv system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent programmed my t v and sound bar system. He also connected my streaming system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have Greek Squad fix my TV and also working to fix my computer , it s really need to have Greek Squad in your life !!! Make things easy for your electronic device .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and Bose soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They certainly knew what they were doing, and were patient explaining how to use the system to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provider was extremely knowledgeable, thorough and professional. He identified my issues and provided helpful recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not purchase the sound bar. Could not submit this without providing an overall rating or recommendation even though they don't apply for this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geel Squad = WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. Very friendly. Installed new 65" LG with LG sound bar. connected existing cable and BluRay. All setup, including Netflix. These guys were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable on Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that came to our home were very knowledgeable regarding the products we had purchased. The installation went smoothly and time was taken to show us how to operate the equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up my soundbar quickly and removed all packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The fellows who installed my tv and accessories we

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greek sq installers were very efficient and professional with their installation and knowledge. I only problem was getting another appointment to install my smart devices; lights, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to have Geek Squad do the professional install of our replacement sound system. Good job. Was even a learning experience for him -- first turntable he had ever installed in a system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech showed up within 15min of the start of the 4 hr window. After setting up, he took the time to go through everything with me and make sure I was comfortable with the TV and Soundbar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound Bar Mt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if this is well mounted like the way the samsung TV was done a few months ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went above and beyond my expectations.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my A/V Receiver to the Home Theater Speaker System and made sure proper speaker locations for all 8 speakers was accomplished for surround sound effect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my internal sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved into a new house with a multi room sound system, that didn't work. Charles from the Geek Squad, figured it out and got it working within an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great ….they got it completed in no time and did a great job explaining how everything worked. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FIXED MY SOUND BAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was very understanding of what I needed to have done with my sound bar and fixed it right up. AWESOME JOB ! ! !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and professional. They explained everything to use and made use we knew how to use our new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provide excellent support as usual.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem solved, and additional guidance was provided to improve reception. That was beyond my expectation, and much appreciated,

    I would recommend this to a friend
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