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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 7,923 reviews
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very polite agents that explained how to use equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Magnolia and Geek Squad were outstanding. They did what we expected, were professional, courteous and organized to complete the job efficiently and competently.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 3 out of 5 stars

    sound from tv just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds good with bluetooth connection but not great when sound is from cable tv. Installer should have used HDMI cable for connection per Bose instruction manual.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad support has been great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a couple of visits now getting our AV installed and set up. Jeff has been terrific....professional, knowledgeable, efficient. Could ask for better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75systemsetup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up tv, sound bar and 4k dvd player very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up my system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time ,respectful knowledgeable and went about the job with diligence and were quick and they answered my every question. They did what I needed and I couldn't do .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to not have to hassle with moving things around, swimming in a sea of cords or biting the head off of the person trying to hold up the other end of the TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hooked up my sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by the direct tv guy that my home theater receiver was not producing sound. Mitch came out and hooked up my new receiver and I had sound in a matter of minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great company!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with great professional. Very knowledgeable staff. Friendly throughout my experience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who came to my house were on time, introduced themselves and performed their job very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ussue was resolved qithin the hour

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer lost the ability to cast movies from my computer to my tv and the tech spent an hour tuning up my computer and installer the casting icon and it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older sound bar but they got it running perfectly. Pleasant and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment - the Geek Squad yearly service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I more than likely could have set the sound bar up but, why should I? I have their whole house service yearly and it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job hooking up the sound bar to the TV! Quick job and looked great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOUNTED 85" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV MOUNTED AND ON WALL AND I WAS GIVEN INSTRUCTIONS ON HOW TO OPERATE MY TV AND SONOS SOUND SYSTEM. I WOULD RECOMMEND THEM TO ANYONE NEEDING THESE TYPE OF SERVICES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad evaluated sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great but the sound bar did not work with our TV and had to be returned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar improves listening experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar improves the listening experience and makes it more enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technicians re-edited sound system to our den TV. Polite, professional and fixed wires so they would not be seen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected other devices to my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and efficient. Everything was connected and working properly. They also told me how to use this new connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up the sounder with my new TV. Courteous, efficient workers.

    I would recommend this to a friend
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