Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek Squad was great.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough good things about the Geek Squad. They are efficient, arrived on time, and quick. They made sure I could use the equipment before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar and TV connected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the service provided and would recommend future services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my soundbar in a timely manne

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my soundbar and made sure it worked with my tv and devices before he left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good guys to work with

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had several issues but they kept after them and worked well with myself and wife each time out. Products were the issue, not service for us. I was very happy with there abilities and patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came in from Geek Squad was Very helpful and showed up on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, very professional

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to deliver and set up my TV and surround sound system for my basement. They were fast and efficient. Expert service at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great company!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with great professional. Very knowledgeable staff. Friendly throughout my experience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alain is the man!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alain and his team were awesome. Super helpful, polite, and did an incredible job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional staff.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very informative during setup. They promptly removed all of the packing materials and old TV, etc. They got the installation done quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice young men that answered all of our quest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice that they connected our DirecTV and now we only have one remote. These two were wonderful and knew so much about what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to get done. I would recommend you have the geek squad do it and show you how they did it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valdosta crew is great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick & efficient service from the crew in Valdosta Georgia.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sounds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great set great information great advice they were just great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! He did a great job and explained everything to me like I was his mom! I was very impressed with how much he knew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Great Setup and Training

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan Ventura set up my TV, sound bar and Blue Ray system. He explained things as he went along and showed me the how my system worked. Great job! Would I recommend Geek Squad? Yes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my new AVR and explained everything I would need to have the best audio possible including new Atmos speakers. The Geek Squad is worth the expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my sould bar quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although a simple process the young man was professional and performed this task great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technically challenged

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very helpful in helping a low tech old guy understand how to operate the unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SoundBar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service, from the geek Squad from the Start

    I would recommend this to a friend