Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 7,923 reviews
  • Rated 5 out of 5 stars

    Geeks rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek rocks! Solid service which you can depend on. Excellent and very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent workers knew what they were doung and explained it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buyer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys and very helpful!! They definatly went out of thier way to help!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service These guys did an awesome job never had a problem with him we were totally impressed with their professionalism and the job they did it definitely would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was prompt and efficient in setting up my sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was wonderful. Knowledgable and polite and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home owner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He set my sound bar up to my tv the way I wanted it, went over everything with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were friendly and professional and hooked up everything in an orderly and timely manner. They made sure I understood everything prior to their leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians hooked up the new TV to our existing sound system and got everything working, which wasn't before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ran install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys were really great were done very quickly so professional so polite everything worked perfectly Kreston and helper are tremendous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and Wireless Speakers.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were quick, efficient and most of all friendly. They ensured the TV, subwoofer and wireless speakers were up to our standards prior leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed our soundbar & TV sensor .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding and would welcome them into our home without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great service to have if you do not have technical skills to connect electrical equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Good Choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound system completes the setup for us. The Geek Squad set up everything with no hassle and were able to leave with us being completely satisfied with their handling of the new purchase .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic Audio Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added an over the antenna and needed to have it set for audio to my receiver. Andres from the Geek Squad did a great job! He also did our home theater install so we wanted him back to do this job too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful connection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer’s connected our existing sound bar and it works fine with the new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my soundbar and was extremely knowledgeable. Wasn't sure it would work for my TV, but got it done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic Audio Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the Geek Squad Technician on his knowledge of the installation of my 55" LED 4K TV, as well as programming my new Remove Control with my 6 other Home Theater Accessories!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Sound Bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent installed the Bose Sound Bar quickly. The device makes a significant difference in sound clarity even with a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Customer Service and great work.outstanding knowledge and very quickly assessment of problem.

    I would recommend this to a friend
Sponsored