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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 7,928 reviews
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent completed the installation very efficiently. The soundbar is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person is very knowledgeable, he is very kind and patiently worked and made it work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to solve issue I was having with my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeksquad deserves a standing ovation for their punctuality, their friendliness, as well as there field knowledge. True professionals at work!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV techinal issues fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to resolve our two issues quickly. The set is now working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup is the best thing that you can have done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does a nice installation with all there products. Nice, polite, very knowledgeable about there products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad completed the install quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed sound system and throughly instructed on how to use. They mounted all the speakers as well. Very satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time and professional. Knew about the product I had previously purchased and what items were missing. Made sure that everything was working properly before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jake squad fix our remote problem with the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great again a usual very friendly Nate clan just can’t say enough for you guys you are a lifesaver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG sound bar for big screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are great people. Very smart. They connected my sound bar to a ten year old big screen. Very nice. Thanks Tom Meleek and Gray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job hooking up the sound bar to the TV! Quick job and looked great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and professional.......................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech hooked me up and was running quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my own soundbar and tech connected quickly and my sound bar works better than on my previous TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knew what they were doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was awesome. They were in the middle of the holiday season. Super busy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad set up for sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and did an excellent set up ro pair my sound bar with my TV, and then paired with TV programming. Geek squad is well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed our printer quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the printer, explained how to change the ink cartridges, and he checked to see that we could print from our phones and I pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did they help with mounting my TV, they helped me on where and how to put my speaker that went with my sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did all setup quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the tv connected soundbar & subwoofer Moved tv to bedroom installed mount and connected soundbar

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great home theatre set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My home theatre set up was installed with minimal effort. The agents were knowledgeable of home surround products and installation. I recommend Geek Squad for any home surround set up.

    I would recommend this to a friend