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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 7,928 reviews
  • Rated 5 out of 5 stars

    good setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar was placed in correct location I asked for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad! It was an easy installation with the geeks around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GS installed my add-on speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was very courteous. He knew exactly how to assist with my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Customer Service and great work.outstanding knowledge and very quickly assessment of problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in and ran wiring from my audio system to my speakers and concealed them. I prefer hard wiring vs wireless. Very pleased with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue (again)!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were lucky enough to have the same geek squad staff member come by to help us with an additional tech-support hook up of adding our new 4K sound receiver. Alfonso is the best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OUR GEEK SQUAD SERVICE has been TERRIFIC!! They've answered all questions and quickly solved any concerns! We could not have asked for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Technician installed my headphones great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician was pleasant and creative in setting up my Headphones. He did a great job. I and a friend had tried to do it, which took us hours, and to no avail!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Rep set up TV and soundbar quickly and explained everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got everything hooked up & labeled so it comes up on the receiver. Only problem sometimes changes from Direct TV input to Blu-Ray input by itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was knowledgeable and had our sound bar, TV, and direct TV box quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad Agents were very efficient, very helpful, and very knowledgeable. They ensured I was satisfied and that I understood the changes that they made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV very fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and it is working perfect and left my house and took all the rubbish with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provided exceptional service and I am very glad they provide set up services. I have used them for years and don't go any where else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad evaluated sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great but the sound bar did not work with our TV and had to be returned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my 4K TV I didn't want the hassle of trying to set it up. The Geek squad did a great job. The covered my carpet, wore booties and cleaned up after themselves. Easy and quick!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound Bar Mt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if this is well mounted like the way the samsung TV was done a few months ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tecnniciann Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave, technician, was outstanding in connecting my soundbar, testing all my equipment and explaining how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't want to or don't know how to connect or mount your tv or devices, Geek Squad will take care of it. Always a clean installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older sound bar but they got it running perfectly. Pleasant and efficient!

    I would recommend this to a friend