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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 7,928 reviews
  • Rated 5 out of 5 stars

    Audio Setup - Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Years ago it was very easy for me to setup audio equipment. With today's technology, however, it is great to have the Geek Squad at your side!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my new tv and soundbar quickly and explained how to use both. They hauled off my old tv. I couldn't have asked for a nicer duo to have in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. Professional, very knowledgeable and neat. Can’t ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent teamwork, professional, and very considerate of our needs. 10*!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very professional and did a great set up. On time as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my equipment quickly. He was very knowledgeable. There is no way I could have installed the equipment without Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great service to have if you do not have technical skills to connect electrical equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done but highly overpriced service call.Made Two adjustments for $149 and gone in less than a half hour.Will be a long time before I use Geek Squad again much cheaper services available elsewhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A Happy Client! Great product and service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our purchase. Enjoying movies and sporting events in particular!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew and David were great. Highly recommended!They both performed with care as if my equipment were theirs.Great personalities and very suited to perform at a high level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were prompt and courteous. They hooked up my soundbar and showed me how to work it. Love the Geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 85 Sony and wanted a 5.1 sound bar and really like Vizio sound system that has Atmos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team Was Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our sound bar and made sure we knew exactly how to use it before leaving. They really cared about us and were care and considerate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good add-on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad I purchased this add-on and that the tv installer set up all my audio components and made sure everything was working and was able to work through my remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David Lahey set up our new computer efficiently!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was obvious that David Lahey knows computer products and he was extremely efficient and knowledgeable in setting up/syncing up our new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio Hook Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks did a super job of installing, explaining and demonstrating how the sound system works. Would recommend this service for those less technically inclined.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents from Geek Squad helped with my renewal of the antivirus that I bought for my Mac. When all was done everything was working perfectly. I am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my reciever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cole was amazing he did a very good job , he delivered the reciver & set it up & showed me how to run it , he's kind & respectable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the greatest crew ..the Geek squad. They are quick with the set up, but clean everything up and take time to make sure you know how to use everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound up and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents hooked my sound bar up to the internet. very quick and professional. He gave me solid information.

    I would recommend this to a friend