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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 7,923 reviews
  • Rated 5 out of 5 stars

    Geek Squad was on time and quickly installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and connected to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    squad setup sound system .. works perfect and no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did all setup quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the tv connected soundbar & subwoofer Moved tv to bedroom installed mount and connected soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were very professional. They were very polite and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job of installing and setting everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar sounds good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and completed the installation quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best. They take care of all the connections and answer all your qurdtions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians worked to have the remote with Xfinity paired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and knowledgeable techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad techs were very helpful. I always thought of myself as being fairly tech savvy but I must admit that times have passed me by. The help was greatly appreciated (and alas needed).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD TOTALCARE

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUPERIOR SERVICE FOR ALL OF YOUR SOUND DEVICES.. FROM TECK KNOWLEDGEABLE PEOPLE AT BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 65” TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient and they cleaned up everything when they got done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and very fast at their job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep up the great job and the service was amazing as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ernesto and his co-worker (sorry, forgot her name) were professional, friendly and competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a curved 65 inch tv and had the geek squad install with my surround sound and cable. They delivered the set, spent over an hour hooking it up, and cleaned up better than when they got there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always. Solved problem after 3 tries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are legit. They are very professional, fast, and know what they are doing. They cleaned up everything after they were finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted and also the soundbar. Great job with excellent results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our agent did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up our sound bar for us and assisted with showing us how to use it. Just not happy with the sound bar or TV - but Agent was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Took them a bit over a hour which wold have take me all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great work Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad agent that did the work on installing my sound bar was great and work and told me what they were doing and made me feel very good.

    I would recommend this to a friend
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