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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 7,923 reviews
  • Rated 5 out of 5 stars

    The Geek Squad installed our printer quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the printer, explained how to change the ink cartridges, and he checked to see that we could print from our phones and I pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time, friendly and competent. We couldn't ask for anything more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad addressed an issue with my sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They show how to make the connection to two speakers in the kitchen, and also connected two Chromecast with google tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew was amazing at putting everything I ordered together! I love my TV and my soundbar they installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar issues after new DVR installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick problem solving, for my soundbar malfunction, on top of the results I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service personnel. Knowledgeable, friendly and professional. Made time to explain all to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OUR GEEK SQUAD SERVICE has been TERRIFIC!! They've answered all questions and quickly solved any concerns! We could not have asked for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a great 50" tv. Service contract and installation provided were superb. Staff courteous and helpful. Geek Squad is such a blessing to those of us technology challenged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed tv expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by your geek squad team. Television and sound bar expertly installed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an excellent job! I would highly recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, competent young men delivered, set-up, and explained functions of new TV and sound bar. Definitely worth the $ to have Geek Squad do this if you don't know much regarding electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save the hassle of doing it yourself. If you have the money but not the time. Very professional service for not a lot of cost. And the professionalism of a qualified representative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought it to keep outside noise from interfering with my tv watching

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV to everything I needed, cable, sound bar, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional staff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very informative during setup. They promptly removed all of the packing materials and old TV, etc. They got the installation done quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't want to or don't know how to connect or mount your tv or devices, Geek Squad will take care of it. Always a clean installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround Sound Connectivity issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough, complete and courteous. Although unable to resolve issue, we’re extremely persistent in trying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick and very well organized. All options were explained to me in detail until I understood. Everything was tied together very neatly and all was cleaned up before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my new AVR and explained everything I would need to have the best audio possible including new Atmos speakers. The Geek Squad is worth the expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bae connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having the geek squad connect the sound bar was perfect. It took all the headache out , it works perfectly.

    I would recommend this to a friend
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