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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 7,928 reviews
  • Rated 5 out of 5 stars

    great tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been so pleased by the young man that came to our house to connect up our new tv and soundbar. very patient and thorough and helpful! you have a great tech!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service in setting up audio!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful and did a super job with setting up two sound systems. They made great suggestions and did some valuable troubleshooting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD TOTALCARE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUPERIOR SERVICE FOR ALL OF YOUR SOUND DEVICES.. FROM TECK KNOWLEDGEABLE PEOPLE AT BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from the geek squad are always knowledgeable, on time and great to deal with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were very professional. They were very polite and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, professional setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, professional and knowledgeable. Delivery was on time, fast setup and took time to answer all product questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys and very helpful!! They definatly went out of thier way to help!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my music system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received was exemplary. The technician was patient and knowledgeable. From this point on I will always use the geek squad for setups

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived in the last 15 minutes of a four-hour window. I wish scheduling was more precise--this could influence my future use of this service. Helpful, but not enthusiastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miss G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job, professional and understanding. Continue the good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best. They take care of all the connections and answer all your qurdtions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgable and answered all my questions. Made sure all components worked. I was glad I had geek squad do the install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better Them Than Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my TV, connected my surround sound system and programmed my remote and Wi-Fi and Internet accede. Wished they had shown me more on using these features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was professional and provided excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround Sound Connectivity issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough, complete and courteous. Although unable to resolve issue, we’re extremely persistent in trying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service tech was very knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was very courteous and arrived on time. He quickly went to work to set my new television and setup the audio system on my home theater. Very pleased with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with their work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with existing system and new components, took extra time to make sure things worked together. Even came back to make sure remote worked with all the components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed/programmed sonos soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was prompt, polite, efficient and most helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know where all the cables and wires go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know where all the cables and wires go! For the price, the service was fair and they were very informative when they set the items up. The program the remotes couldn't ask for more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer did an excellent job. Showed up promptly on time and get me involved in every step.

    I would recommend this to a friend