Customer Ratings & Reviews
- SKU:
- 5554402
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
sound bae connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.having the geek squad connect the sound bar was perfect. It took all the headache out , it works perfectly.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
Rushed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish we had more time. It seems as though they were rushed and didn't have the proper amount of time to spend here. Not the guys' fault. The schedule was just too full.
This review is from Soundbar Setup
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service personnel. Knowledgeable, friendly and professional. Made time to explain all to us.
This review is from Soundbar Setup
I would recommend this to a friendRated 3 out of 5 stars
Good performance. Little information.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surprised the setup required an existing Sonos system. Would have appreciated more information.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians that did my installation were great. Very good at their job.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first time using the Geek Squad, they came on time and did a wonderful job. Tech was very polite and professional. Cleaned up, zip tied wires making the area very neat.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
The geek squad installed my sound bar very quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad, installed my sound bar and connected all my devices
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad did a great job with the set up took the time to explain
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Excellent choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too many wires for me to move around. The cables are now neat behind theTVstand. Technician was great he was very helpful showing us how to use the many functions on the TV.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Good Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up the sounder with my new TV. Courteous, efficient workers.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completed installation of sound bar with installation of tv. All work from remotes like promised. Good service.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Raphael did a terrific job....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was on time, knowledgeable, courteous (didn't leave a mess!), thorough, answered questions patiently and understandably, and did the work much more quickly than I expected.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad hooked up receiver quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two young gentlemen were very professional & fast with the hook up. Took time to answer all of our questions & made sure we were happy with the results.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
needed soundbar put on 72" mounted tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It went went fine. One guy showed up on time and realized he needed one more guy to help him lift. responded within 10 minutes and job was done as promised
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Sony 65” TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very efficient and they cleaned up everything when they got done
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Sound system install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job of installing my sound system. I have had no problems with it since they left.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dennis was very helpful and willing to find a solution. I appreciate Geek Squad making sure the install meets customer expectations.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geeks are gods!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and friendly. Perfect. I will always get geekers. They are well trained and know what to do every time
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Professionalism is back in Vogue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were professional installers and very knowledgeable. Explained aspects of audio technology which was very useful to my future purchases with Best Buy!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both men that came for the tv install were polite, knowledgeable and efficient. They went over everything in detail and did not leave until I understood my new products.
This review is from Add-On Soundbar Setup
I would recommend this to a friend