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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 7,923 reviews
  • Rated 5 out of 5 stars

    geek squad installed my reciever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cole was amazing he did a very good job , he delivered the reciver & set it up & showed me how to run it , he's kind & respectable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provided exceptional service and I am very glad they provide set up services. I have used them for years and don't go any where else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got everything hooked up & labeled so it comes up on the receiver. Only problem sometimes changes from Direct TV input to Blu-Ray input by itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome. It was a complicated setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home service was great for setup of my system it's worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn and his team did an excellent job installing my new system. They were on time, clean and very courteous. They did an incredible job and everything works great and my home looks wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio Setup - Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Years ago it was very easy for me to setup audio equipment. With today's technology, however, it is great to have the Geek Squad at your side!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Soundbar System Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians did a good job, very professional and courteous. Cleaned up after themselves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very knowledgeable techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech. was very knowledgeable and soon had the system up and running without a hitch. If you have questions and are not super tech savvy about your set-up, get assistance from the Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job setting up--but since I did not need the cable I purchsed, I sent it back with them, but never received the credit. Only later was I told I have to go into the store myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technicians they sent were very

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledge able and showed me everything I needed to know . They even helped me with my other TV. If and when I have to have someone help me with another set up they will be the first ones I call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. They set up two wall mounted smart tv's with receiver and universal remote. They were very professional, worked well together and had us up and running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my equipment quickly. He was very knowledgeable. There is no way I could have installed the equipment without Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Plug it in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had already installed the mounts on the wall. The tech just had to plug it in .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Agent installed and programmed it right the first!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was professional, knowledgeable and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in and ran wiring from my audio system to my speakers and concealed them. I prefer hard wiring vs wireless. Very pleased with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, professional setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, professional and knowledgeable. Delivery was on time, fast setup and took time to answer all product questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Add On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sound bar installation on 75” LG TV. Great job by a super team of Geek Squad employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are gods!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly. Perfect. I will always get geekers. They are well trained and know what to do every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Great Setup and Training

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan Ventura set up my TV, sound bar and Blue Ray system. He explained things as he went along and showed me the how my system worked. Great job! Would I recommend Geek Squad? Yes.

    I would recommend this to a friend
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