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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 7,928 reviews
  • Rated 5 out of 5 stars

    Sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was prompt and efficient in setting up my sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job, no complaints. fast, cleaned up after themselves, showed me what they did and went over what they did and explained everything so I could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home service team made appointment easy to set and provided timely follow up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy team set up my ordered TV with no issues. They were professional and quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's mounted my TV and installed my Audio receiver and subwoofer. They even configured my universal remote too. I'n really satisfied with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aaron did a fantastic job setting up our products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron did a great job at installing our receiver, Sonos system, .... Timely, efficient and knowledgeable. Great representative for Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad reps were professional, thorough, and helpful. We would welcome these representatives into our home, again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Add On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sound bar installation on 75” LG TV. Great job by a super team of Geek Squad employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation was completed in a timely manner and was done with great attention to detail. Very organized and they even cleaned up all the boxes we had left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fast and professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted my New 65” tv and connected it to all our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad set up the soundbar and sub woofer for our new TV made the process much easier. They were able to set up the sound system and program the remotes for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have preferred a better quality sound connection to tv versus using a Bluetooth connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very friendly, clean, courteous and quick. They offer suggestions and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent was very wheel trained on audio setup. Test all my speakers to ensure they were working properly be hooking them up. Made sure the sound was right for my tv room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the GEEK was able to work on a system that was older then he was (1978) and I can now listen to my tapes and CD's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect install, as usual. Very happy with the finished product look and performance. Thanks Geed Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service techs and customer service! Glad we hired the Geek Squad for our install and full extended warrantees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    See Review on the Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy connection to the Samsung TV with the optical cable. Most of the work is at the TV to connect to the house WIFI and download current firmware. Good job by the tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time, friendly and competent. We couldn't ask for anything more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, My heros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They integrated my TV, Blue Ray player and surround system all working from ONE remote control. Review how to use the features and Apps and left only when all was up and working.

    I would recommend this to a friend