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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 7,928 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable, friendly and professional. He also provided information to troubleshoot issues down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was wonderful. Knowledgable and polite and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted and also the soundbar. Great job with excellent results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly professional help that met all my technic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Agent showed up early which was very much appreciated. He was friendly, outgoing, and professional answering all my questions. All my technical needs were fulfilled quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm terrible with names! But the 2 guys came in set it up, got everything working right! I'm one happy camper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was perfect. Explained everthing. Made sure everthing was neat tidy, could not ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent knowledgeable Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my new lap top computer and installed my new television. No Fuss and excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was prompt and courteous. he was very respectful and neat in his setup of my tv. answered all my questions and was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After everything was set up, the geek squad spent quite a bit of time with me explaining how to operate my new devices. They kept it simple enough for a novice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job setting up my new system and went above and beyond helping me deal with a passive subwoofer in my ceiling. Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mica is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mica is great. I recommend him to do anyone’s repairs or set up any equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed tv expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by your geek squad team. Television and sound bar expertly installed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Techs excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were excellent. Very knowledgeable and did great work installing a 86” tv. They took the time to be sure we understood how to operate everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and professional! Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with how they installed and setup my new receiver. I’m so glad I had the Geek Squad to come and do it. I’ve used them before with the same results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my product on time and quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is fixed now. The TV went on and off by itself and had no sound seems to be fixed now hopefully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job of installing and setting everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Tried their best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was nice. tried his best. couldn't resolve issue. sent product back for repair. still waiting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No fuss, no muss. The audio was set up right with no effort on my part. The geek squad took the time to show me how to work everything correctly before they left

    I would recommend this to a friend