Skip to contentGo to Product Search
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 7,923 reviews
  • Rated 5 out of 5 stars

    Excellent Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guy that came out to the house was very knowledgeable and very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completed quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well. Took less than 10 minutes. We’ll worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professionals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service techs and customer service! Glad we hired the Geek Squad for our install and full extended warrantees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was excellent. We will definitely ask for him again on subsequent purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    [email protected]

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great techs and very professional. I would recommend Best Buys service techs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound Bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable about the work. They answered all my questions with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Pros

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad reps were professional, thorough, and helpful. We would welcome these representatives into our home, again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get the sound bar and speakers set up again after painters unhooked everything. Geek Squad did an excellent job getting e everything back together. Sounds great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dennis was very helpful and willing to find a solution. I appreciate Geek Squad making sure the install meets customer expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of installing my purchase. Made sure everything was working as it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup Sound Bar Quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys hooked the sound bar up as part of the new TV installation. Worked Great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my music system

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received was exemplary. The technician was patient and knowledgeable. From this point on I will always use the geek squad for setups

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar hookup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job hooking up my sound bar to my new t v

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT AND PROFESSIONAL.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That guy was great , GREAt SERVICE, GREAT TECHNICIAN ! Thanks !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any of the geeksqyad services the agents go out of their way to make sure your satisfied with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and no stress

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was the way to go on getting all of this hooked up. Our gentleman was professional and kind to his nontechnical clients. Definitely the way to go and worth every cent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad agents providing basic audio set

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two IT geek squad agents were thoughtful, responsible, thorough, and quite helpful. They basically provided me with a whole new sound system throughout the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by young man that did the job! Very nice guy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second time I had the geek squad out to set up my TV and the technician was outstanding, took his time and made sure I understood how everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and were professional and courteous

    I would recommend this to a friend
Sponsored