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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 7,923 reviews
  • Rated 5 out of 5 stars

    did a great job installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job insatting my tv programed my surround sound bar showed me how to work everything and did a great job with clean up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was able to fix my problem in minutes and get my sound bar working again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Audio setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently purchased a new Toshiba 65 in 4k tv and decided to include the audio setup package. The guys were top notch professionals, very friendly, curtious and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After everything was set up, the geek squad spent quite a bit of time with me explaining how to operate my new devices. They kept it simple enough for a novice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Gerk squad service to install sound at but I decided against installing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents did a great job pairing the soundbar with the new tv and they were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salesman was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesperson was very helpful in helping us choose a monitor. It had to be ordered and shipped to us and it arrived on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was GREAT, I'm glad they came out to hook my sound bar up, everything is working prefect, thanks guys....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad set up the soundbar and sub woofer for our new TV made the process much easier. They were able to set up the sound system and program the remotes for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with how they installed and setup my new receiver. I’m so glad I had the Geek Squad to come and do it. I’ve used them before with the same results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Diagnosed problem and repairs were completed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were professional. Answered any question that I had. I would definitely call geek squad if I have any problem with my system. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are good and I'm not sure if it is set up correctly, but very poor sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional teamwork. Team members were knowledgeable and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    See Review on the Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy connection to the Samsung TV with the optical cable. Most of the work is at the TV to connect to the house WIFI and download current firmware. Good job by the tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed sound bar quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the sound bar and updated our internet connection. Very qualified and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although, I installed and connected the sound bar myself, but the Geek Squad guard me through the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation if the sound bar was good. Had problems with the television initially. Problem was taken care of within. 2 hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast and efficient young man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and efficient young man. He adjusted cables between new receiver, PS4 and cable box(infinity) and three external speakers. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, My heros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They integrated my TV, Blue Ray player and surround system all working from ONE remote control. Review how to use the features and Apps and left only when all was up and working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent was very wheel trained on audio setup. Test all my speakers to ensure they were working properly be hooking them up. Made sure the sound was right for my tv room.

    I would recommend this to a friend
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