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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 7,928 reviews
  • Rated 5 out of 5 stars

    THE LADY SHOWS THE MEN HOW IT IS DONE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 2 different men out and neither could get the Charter Spectrum remote to control the volume, but the lady that showed up the 3rd time did it in just a few minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We scheduled a mounting and TV installation. We included an audio speaker with the installation. It was an easy job, but Geek Squad did a good job. We would recommend and use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although, I installed and connected the sound bar myself, but the Geek Squad guard me through the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchaser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV - the picture quality is outstanding - LOVE it & would recommend it to others! Set-up crew did a great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 2 gentlemen were very courteous and professional. They knew what they were doing. Very pleased with their performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Core Basic Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!!! Provided much needed information on new TV. Made transition from old Samsung to new one, easy. Very punctual time- wise, extremely courteous & friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful we can get in home service for any product we have purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works not much to connect it. Wish I could connect old type speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did a great job with install. explained all details of installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never used Geek Squad before for setup or install, but I'm glad we did. The guys were professional and very knowledgable. I would definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great work from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was installing new pieces of audio moving existing pieces of audio equipment and the install was great! better than other stores who have done the same in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gets it done quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does it all and so courteous. Knowledgable. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very efficient and setting up my TV. I was happy with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up our new Smart TV to utilize our existing audio system. Works perfect. Great at cord management. Took time to make sure we knew how to work everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents did a great job pairing the soundbar with the new tv and they were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed as needed, professional Service with Geek Squad always good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travion Seal was the utmost professional. Travion went above an beyond in all aspects of the jome visit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been so helpful every time I have had them out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed some help getting organized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad was great came on time connected my surround sound and then took time to teach me how everything works,that takes patience since i'm a senior and I'm slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome. It was a complicated setup.

    I would recommend this to a friend