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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 7,928 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, waited a long time to write this but I wanted to see how everything works. It is great, set up left to Geeks made life so easy Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was knowledgable, personable and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent made sure I understood details of the equipment and how to operate after installation . Overall experience was excellent and I am enjoying my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation was super quick and they even took the shipping box with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can really trust the Geek Squad to do a great job connecting your sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad that showed up were outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very knowledgeable and professional and completed task in quick time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv mounted sound bar hooked up should have personally tried each peice of equipment before agents left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent installed and programmed it right the first!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was professional, knowledgeable and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they're doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very friendly and professional. They answered all my questions and I was very happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FamilyRoom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marko was detailed, considerate and Thoughtful and cleaned up the mess to my Mom’s wants and needs on the placement of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SoundBar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job of explaining how it worked and how to trouble shoot it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well. Took less than 10 minutes. We’ll worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT AND PROFESSIONAL.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That guy was great , GREAt SERVICE, GREAT TECHNICIAN ! Thanks !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good geek squad service, as always. With TotalTech, I feel totally protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yea

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ah ahaha ahahahavsbshhd d f fjnb d fjddjjf r g dkdkfkfndnd f fjdkfkgkfkf fnfkf

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of a new television purchase. Great to have everything installed and ready to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar st uip sound bar quic kly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up the sound bar and the remote Wi-Fi part fit nicely under the couch. The bar itself fit in nicely with the TV on its stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and courteous service provided by Manny. Would recommend to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh took his time to explain everything to me about the sound bar and also adjusted the sound. He was very polite and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TVs were all made to work with a sound bar these days. Might damage TV speakers if you don't get one. Have a pro install it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our sound bar pretty fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job connecting our sound bar. All works well.

    I would recommend this to a friend