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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 7,923 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No fuss, no muss. The audio was set up right with no effort on my part. The geek squad took the time to show me how to work everything correctly before they left

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and well worth the money. Got the connections done neatly and efficiently. My only complaint is that he didn’t explain a few key instructions before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have technically trained people for us who don't know. They do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travion Seal was the utmost professional. Travion went above an beyond in all aspects of the jome visit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys were very professional. Answered all queations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to trouble shoot a connection issue between our AppleTV, DVD player, Bose System, and Smart TV so that it operates seamlessly now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly professional help that met all my technic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Agent showed up early which was very much appreciated. He was friendly, outgoing, and professional answering all my questions. All my technical needs were fulfilled quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth install with zero errors and good comments.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Representative did a fine installing the OLED screen and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were very knowledgeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thes sonos beam and sub woofer was installed,grt!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY SONOS SOUND BAR WAS INSTALLED BY THE GEEK SQUAD; THEY EVEN HAD A UNIVERSALMOUNTING bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bose sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like i said many times these guy's are great.ask a question get an answer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Geek Squad To Install Your Devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connecting devices was easy for them...I'm satisfied with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job of hooking the sound bar up and explaining how to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation of sound equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent call and and came on time. did the installation without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice did a Fantastic job. Very respectful highly recommend them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time. They set up my entire sound/TV system. They were efficient and everything works great. I would recommend this service to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have created a mess if I tried to do this, Josh, from Geek Squad was helpful, and talked to me in such a way that I was able to understand how things worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic job from the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable of installation and use of sonos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time ....efficient....fast.....knew their stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the Best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guy are Pros. They are one of the reasons I keep going back to Best Buy. They courtesy, Knowledge, and wont leave till the customer is satisfied.

    I would recommend this to a friend
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