Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 7,928 reviews
  • Rated 5 out of 5 stars

    Thes sonos beam and sub woofer was installed,grt!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY SONOS SOUND BAR WAS INSTALLED BY THE GEEK SQUAD; THEY EVEN HAD A UNIVERSALMOUNTING bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    unhappy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are good and I'm not sure if it is set up correctly, but very poor sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David and Kenny are awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DAvid and KEnny are awesome geek squad agents. I've dealt with them before and each time they come I am satisfied with the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed new Samsung TV quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed and connected my new TV to existing sound bar and related udio/video components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was able to fix my problem in minutes and get my sound bar working again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TCL 65“

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is still not right. I’m return the tv on Monday for a replacement. This is just a bad tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best geek squad installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe Price is the best installment expert! I arrange my schedule around Joe's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up receiver, speakers and tv did what was expected. They were very professional and answered my questions. Please stay healthy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice men mounted the tv and sound bar.fast service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sauly likes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional polite. Geek squad is the best thing that can happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed new equipment and surround sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my surround sound to newly purchased equipment. However we needed a follow-up to correct the connection to our blue tooth player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: efficient, affordable and on time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ms. Cafaro has to be one of your best. Very efficient and exceptionally knowledgeable. If you get a choice, choose her.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay service call.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They no longer supply a direct replacement for the item that I have, so they recommended a replacement item and it was also not available. When I left a message that it was also discontinued, I never heard back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bangs TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and mounted TV just the way I wanted it Rt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gek Squad members,Matt and Partner are terrific in explaining what and how to make things work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job installing everything!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, courteous, efficient! They cleaned everything up as they went! Great experience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DONE RIGHT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a very good job in installing my 65" TV He also explained how to use my new remote and made sure everything was going good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    On time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived earlier than stated in the phone conversation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech agents had soundbar installed in no time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech agents flawlessly installed my soundbar to my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional teamwork. Team members were knowledgeable and personable.

    I would recommend this to a friend