Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 7,923 reviews
Rated 5 out of 5 stars
Geek Squad Installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Installers proffesionally installed all of my devices. Geek Squad was very professional and personable. Very satisfied overall.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad agent was professional, knowledgeable and personable. He showed us how it works and had everything working in very little time. Great work.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Technicians were well versed on the equipment installed, courteous, clean, conscientious and seemed to genuinely care about the job the were doing. Very satisfied.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent who came out, Christopher, was great. He set everything up and answered all the questions I had. Showed me how to use everything the TV had to offer.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My 65 inch TV has a fabulous picture, but the sound bar kept cutting out so a geek came to install another one. The new one works okay but requires a remote other than the TV remote to come on. So, the sound is good, the picture is great. I just wish they would work together. Maybe there was something I should have done to make these work together. Wish someone had told me.
Thank you for taking time out of your day to connect with us about this. It's always frustrating when an appointment does not go as expected and communication falls through. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Quick & Easy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Audio set up for new Denon receiver went smoothly and quickly. Rep was friendly and knowledgeable, arrived on time and explained process for future reference.