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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 7,928 reviews
  • Rated 5 out of 5 stars

    Install a wall mount for TV and connect audio comp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful and set-up the audio-video system. Also installed a new TV bracket for wall mount,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    soundbar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad there's Geek Squad to connect all the electronics! They had it set up and working in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reconnect Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically just reconnected the sound bar; reviewed the setting and adjusted accordingly. working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were very knowledgeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed my surround sound on my television, fixed my stream service. He was professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bert installed everything quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bert at Geek Squad set everything up quickly and double checked to make sure everything was working properly before he left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new home theater system in our new setup provided no problems for these guys. They had to make it work on an older wall embedded speaker system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honest sincere service. Could not resolve the issue, but recommended to replace one of the electronic equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First class service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with the mounting, they also set up the sound bar , made sure to answer all my questions, and followed up to make sure I had as satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service...Mike is awesome. Couldn't believe how easy he made the set up seem. Would have taken me days and a crazy amount of frustrations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative was efficient and courteous. He also answered all questions providing great information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did the job quickly and accurately.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad got my sound , DVD and VHS connected to my new TV. Good Job. I will call them again! Thelma Jansen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Derek and Ryan go above and beyond! Awesome!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys mounted my tv on a wall mount. They came out a 3rd tome on a Sunday even!! They even showed me money saving tipsz Kvk Govgii

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great expertise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team was very helpful and informative for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great personal service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to make sure my DVD player and sound bar were installed correctly, thus I was willing to pay extra for this service by the Geek Squad professional staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were fabulous!!! I will never ever buy a TV again without using the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick fix with new tv controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The figured out my issue,installed new Roku tv stick and had tv operational again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Soundbar Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected my soundbar and provided professional service and recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very professional and knew exactly what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never, Never a Bad Geek Squa Experience

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All they do serves a vale to me. And, they always have a good idea or note another improvement. Great experience with Geek Squad. Always

    I would recommend this to a friend