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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 7,923 reviews
  • Rated 5 out of 5 stars

    Sounder Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provided amazing service while setting up our sounder to our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this project. It works excellent and has good volume and projection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful mount above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mount 85 inch TV. The installation was very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    friendly competent xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Would highly recommend using the Geek Squad to do your install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rep.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Rep hooked up my existing LG Soundplate to my SamSung TV .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DONE RIGHT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a very good job in installing my 65" TV He also explained how to use my new remote and made sure everything was going good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Soundbar Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected my soundbar and provided professional service and recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both guys were super friendly and super fast! Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar installed by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and installed my sound bar. Done to perfection. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David and Kenny are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DAvid and KEnny are awesome geek squad agents. I've dealt with them before and each time they come I am satisfied with the service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed new equipment and surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my surround sound to newly purchased equipment. However we needed a follow-up to correct the connection to our blue tooth player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never used Geek Squad before for setup or install, but I'm glad we did. The guys were professional and very knowledgable. I would definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents did great job relocating old sound bar from one room to another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up receiver, speakers and tv did what was expected. They were very professional and answered my questions. Please stay healthy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were efficient, helpful, and courteous!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for your service and support for the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted our TV and the sound bar and connected all other accessories. Great service and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV SERVICE ON MY HEAD PHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD SERVICE AND AND GOOD PEOPLE. THEY WERE ON TIME AND VERY POLITE THANKS AGAIN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    soundbar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad there's Geek Squad to connect all the electronics! They had it set up and working in no time.

    I would recommend this to a friend
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