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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek Squad rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been treated well by the Geek Squad on every visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys were very professional. Answered all queations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my sound system. Fast and friendly AND saved me money as I bought something I didn’t need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic job from the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable of installation and use of sonos

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought there would be more sound coming out. It works good now that the Geek Squad came out and set it up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents switched my Bose sound bar setting from "Stereo" to "Surround Sound". This somewhat corrected the blurriness of the sound but now the bass resonates annoyingly. I was told there's no way to adjust. So it seems Im mostly dissatisfied with the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work, done right the first time! These guys know their equipment and how it is supposed to be set up. Knowledgeable and helpful with teaching new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs are terrific. They set up my soundbar and my DVD player quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, work was done quickly and correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    personable, great, respectful and quick. would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add on to a soundbar connect. This worked well with a new TV purchased from Best Buy. Geek Squad is great as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up everything just the way we wanted Neat clean and clearly know what they are doing. Would have them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technicians were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fantastic. They hooked everything up and explained the remotes, etc. Very good experience with this team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and soundbar jyst as i asked. They were agreeable and quite polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was professional. Geek Squad Tech was quick and cleaned up after themselves. Set up looked good when completed. Removed all the trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad comes through again...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used The Geek Squad numerous times. Their Technicians are always knowledgeable and pleasant to work with even though I must test their patience at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, friendly, knew what they were doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason we purchased our tv at Best Buy was because of the Geek Squad. The tv is wonderful in terms of color, sharpness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly people. Good recommendation for the family room F

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer operating system upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgrade on my laptop was performed and returned to me at the time the agent said it would. We are very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job, were very friendly and helpful. Answered questions i had

    I would recommend this to a friend