Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 7,923 reviews
  • Rated 5 out of 5 stars

    THE LADY SHOWS THE MEN HOW IT IS DONE!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 2 different men out and neither could get the Charter Spectrum remote to control the volume, but the lady that showed up the 3rd time did it in just a few minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome addition, a full movie theater experience, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, waited a long time to write this but I wanted to see how everything works. It is great, set up left to Geeks made life so easy Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs are terrific. They set up my soundbar and my DVD player quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar st uip sound bar quic kly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up the sound bar and the remote Wi-Fi part fit nicely under the couch. The bar itself fit in nicely with the TV on its stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides excellent service to improve

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were able to connect my recent purchase and provide information for us to understand its operation/functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Prompt

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt, courteous and professional. Would gladly use the same crew again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was knowledgable, personable and efficient.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent made sure I understood details of the equipment and how to operate after installation . Overall experience was excellent and I am enjoying my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and soundbar install.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was quick and easy. Geek squad was polite and easy to work with. Answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solved my problem and now computer works perfectly. Appointment on time and it was finished earlier than promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helping me Out....again.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geek Squad did a great job. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hooked everything great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone is always so nice and helpful…They hooked everything up ina short time..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Core Basic Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!!! Provided much needed information on new TV. Made transition from old Samsung to new one, easy. Very punctual time- wise, extremely courteous & friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "WOW" they installed it in a timely manner.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 65" samsung and connected my DVR, DVD player and Bose sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great work from the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was installing new pieces of audio moving existing pieces of audio equipment and the install was great! better than other stores who have done the same in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let Geeksquad do your installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did all the installation for the 2 TVs, Soundbar, and Roku. So easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. It was set up quickly with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technician!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was awesome & super helpful. He explained everything & offered other suggestions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service from Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We scheduled a mounting and TV installation. We included an audio speaker with the installation. It was an easy job, but Geek Squad did a good job. We would recommend and use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV & Camera set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician on time put on disposable shoe covers, wore his mask, was friendly and was knowledgeable about the work he did.

    I would recommend this to a friend
Sponsored