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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 7,923 reviews
  • Rated 5 out of 5 stars

    Efficient installation of our Sonos sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, courteous, professional and patient agents. Efficient and knowledgeable. A pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up our new Smart TV to utilize our existing audio system. Works perfect. Great at cord management. Took time to make sure we knew how to work everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad inastalled my soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowlegable and helpful! I love my soundbar and Geek Squad employee made it easy for me to enjoy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelent sound. works better then expected. dont regret the purchase thanks to best buy recommending

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought there would be more sound coming out. It works good now that the Geek Squad came out and set it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Squad rocked it, product not so much ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and cordial, It's the product and the room size I'm disappointed with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reconnect Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically just reconnected the sound bar; reviewed the setting and adjusted accordingly. working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed some help getting organized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad was great came on time connected my surround sound and then took time to teach me how everything works,that takes patience since i'm a senior and I'm slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my sound system. Fast and friendly AND saved me money as I bought something I didn’t need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Does It Again!!! Exceptional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Only Use The Squad!! They Are The Best!! Had My Sound Bar & TV Ramped Up By Them..Very Friendly & Knowledgeable Tech!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar issues were resolved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that Came to help us w the sound bar was very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All hail the geek squad!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations, once again. I would steal Jenn and Dan tomorrow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed sound bar perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a superb job installing the sound bar and equipment. Entertainment experience is now excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was awesome - he took the time to instruct me on the unit and showed patience- unlike Xfinity agents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly quality work. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker Fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and timely. They were knowledgeable as well of my issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected the sound bar and adjusted the TV feet for a perfect fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install a wall mount for TV and connect audio comp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful and set-up the audio-video system. Also installed a new TV bracket for wall mount,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, great gentlemen, knowledgeable and very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recomendable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lo muchachos lo hicieron bien llegaron a tiempo ….

    I would recommend this to a friend
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