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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek Squad was Prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt, courteous and professional. Would gladly use the same crew again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very professional.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great set up.They were very courteous.Not only they really know what they were doing ,then again they made sure they left no trash behind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was outstanding! 10 stars if they had them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed my new Sony tv and sound bar. They were fast efficient clean and explain to me how to use the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar hook up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent got my sound bar and woofer working that I had purchased months ago. He was knowledgeable and vey pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech communicated with starting three days prior to setup and kept me abreast of time of install and ensured I understood everything before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition to getting my TV installed, I decided in the moment that Geek Squad should install the sound bar I had also purchased. Service was very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this project. It works excellent and has good volume and projection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who came out and installed the sound bar was great. Very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad soundbar set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Geek Squad set up everything nicely and explained it well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew what they were doing cleaned up all the trash from boxes & etx.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounder Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provided amazing service while setting up our sounder to our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my sound bar and hid all my cords, and repositio ed my TV on the wall mount. A++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar installed by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and installed my sound bar. Done to perfection. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hooked everything great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone is always so nice and helpful…They hooked everything up ina short time..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar issues were resolved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that Came to help us w the sound bar was very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work done was superb. Bentley and his crew are superb. Incredibly knowledgeable and professional. Very gracious also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team serviced my audio setup were great. They were helpful and demonstrated how my system operates for my home theater. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad really rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric from Geek Squad was very professional, great technical knowledge plus great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked Up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked my new TV to my sound bar. Made a big difference.

    I would recommend this to a friend