Customer Ratings & Reviews

Great sound. Easy to set up. Looks good in my center.

We arranged for the Geek Squad to install/ connect the sound bar to the TV. The installer was right on time, found we needed another part. He went to next call and returned a short time later after we were able to get the needed part. He was very informative, and answered all of our questions . A very pleasant experience.

I had asked Geek Squad to fix a malfunctioning soundbar. Lesson learned : ARC - 4 must be connected to ARC - 4 and not to HDMI - 1. Always use 4-K HDMI cables and not HDMI cables you purchased in the early 2000's

The Soundbar had great sound right out of the box. It blew me away. The the DVD movies I play from HD, Blu-ray and 2160 were amazing. The music was the same....you will be impress.

While it falls short of being the bet for an audipphile, the LG 3.1 sound bar and sub-woofer is a great buy for the money. Sets up easily and works well with the TV remote. For most of the living room customers I would recommend it.

The agents made the sound bar operational through the use of apps on their phones, then explained the process until we understood how to use the universal remote to operate the sound bar with our older DVD unit. Everything working well to this day.

I've been a fan of JBL speakers since I started appreciating music with quality stereo speakers in the 70's. The JBL 5.1 Soundbar did not disappoint. The Men from Geek Squad connected the Soundbar using the same bracket that was used for the TV. Everything looks "Great"!

the guys knew what they were doing, Thank you so much... he came on time and installed my soundbar and hooked it up.. it was done wonderfully.

Kennan did a great job setting up my sound bar and put on shoe protectors upon entering my home which was greatly appreciated. After he left I called him about a question with the sound bar, he answered the phone right away and walked me through the issue. He was great!

Zach and Kyle set up my TV and it works GREAT !! They are very nice and very professional ! They programmed the remote, too. If I ever need to use the Geek Squad, I would insist that these guys do the work !!

We're are so grateful for Chris & Nick who came by today. First of, they both have an awesome attitude, very knowledgeable, great teamwork, & customer-oriented. There's no doubt that they're going to be our best choices when we need anything done. Again, kudos to Chris & Nick!

I have an annual membership and so the set-up was only $49. The tech made sure the receiver and BluRay all worked well and were synched with my cable box and remote. He was very thorough and went above and beyond what I would have expected. Thoroughly happy - new 4k Sony TV and 7.2 surround sound (pre-existing) now all ties together and rocks the room!

The agent installed, mounted, and setup a new Sony 55" Smart TV in our bedroom on the 2nd floor. He was polite, knowledgeable, patient, and open to any questions we had. His work was done neatly and efficiently. He went the extra mile by showing us how to install our older TV in the study on the first floor of the house. Would call again and be very pleased if he were to be assigned to us again.

Technician was very professional and I’m happy with the work that was done. They listen to what I needed and set things up accordingly.

Waited a couple of weeks before deciding to get a sound bar for my new TV. Scheduled an appointment with Geek Squad and they delivered the sound bar and had it installed very quickly and it has improved the sound on the TV. If you get a new big screen TV invest a little more and get the sound bar and have the Geek Squad install both.

The first person who called said that they were running behind so they were going to send somebody else and that person was just absolutely phenomenal one now that they're way was extremely extremely patient made sure I understood everything that was one of the best experiences I have had through this whole ordeal of me trying to get all this set up I cannot think her enough the politeness best service ever from her

He was not able to get the soundbar working but he was able to confirm that the soundbar was bad so that i didn't waste a trip taking it back. He was very professional, took time to answer my questions and made a suggestion on a good soundbar. Very satisfied.

Really nice guys and worked diligently. They followed safety measures and brought their own shoe booties to keep their shoes covered in the house. They hooked up my surround sound flawlessly but I do wish they were a little more informative about how to use it besides basic operation. I would still call them again, I would just ask more questions next time.

Geek Squad agents set up our soundbar and explained everything to us. I can't believe that we are actually getting surround sound with just a soundbar! It's terrific.

The geek squad team entered our home and immediately put on booties over their shoes so they wouldn't track in dirt! Then they went to work installing the tv and sound bar on the wall. They then showed us how to operate the remotes and stayed with us until we grasped what they were telling us. Wonderful efficient installers, but I still wish there were instruction booklets available!!!