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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 7,928 reviews
  • Rated 5 out of 5 stars

    Let Geeksquad do your installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did all the installation for the 2 TVs, Soundbar, and Roku. So easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and personable. Even cleaned up their mess and took away old stuff so I wouldn’t have to worry about it. Awesome customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome job. Thank you. Very nice crew arrived earl and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed a sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rick did a great job with the connecting of the sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was professional and knowledgeable. The work performed was completed in a timely manner and everything was working properly.

    I would recommend this to a friend
  • Cons mentioned:
    Soundbar

    Rated 2 out of 5 stars

    Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have my 4k tv mounted & wires hidden neatly from previous geek squad installers but with this last purchase, the guys didn't get those those two wires that come wit the sound bar hidden maybe due to the wires being short. Really disapointed about it because it threw my whole setup off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USE GEEK SQUAD!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad knew all about the product and made it happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected the sound bar and adjusted the TV feet for a perfect fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed sound bars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great. Fixed the issue with the sound bars and followed up later on as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn’t have this extra cable but the geek squad guys provided it and had us up & running in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time ....efficient....fast.....knew their stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rep.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Rep hooked up my existing LG Soundplate to my SamSung TV .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and professional service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff were courteous, professional and made sure that our TV and sound bar were working effectively before departing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek tech confirmed that I didn't need this as my room is small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents did great job relocating old sound bar from one room to another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker Fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and timely. They were knowledgeable as well of my issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job, great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks installed all equipment and accessories with no problems. Very neat n respectful. Sounds and looks fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Demonstated and answer all questions we asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent technician and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went as smoothly as it could. Face masks and social distancing worked perfectly. Technician went over and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad connected all my devices and explained everything to me. Great experience

    I would recommend this to a friend