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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 7,923 reviews
  • Rated 5 out of 5 stars

    They were awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my sound bar and hid all my cords, and repositio ed my TV on the wall mount. A++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Voila

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bree was fantastic. She new what was wrong and and was able to fix our problem. Glad you had this person. Customer: Don Ferrin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time and worked to install with best end result

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep not only did a good job installing but gave us several ideas to consider to make the room even more of a entertainment center with latest tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andrew and Nick are pros and make a great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are trained experienced professionals who know "their stuff" inside out. They are customer friendly and go that extra mile!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was here and gone before we knew it. Very pleasant and easy to talk to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I really appreciate their time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys, they throughly know the job. Well done guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, knowledgeable, and interested in meeting our needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad were on time and installed all the item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound bar is connected to the tv it is working well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to buy products with Best Buy. Easy and hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job installing my sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were fast friendly and knew their stuff. They even covered their shoes with bootie covers. Explained all the workings of my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great, really appreciate this service so I could work while it was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    R. Hudson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well! I'm happy to be a subscriber to the Geek Squad services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the last minute, I had asked If a sound bar could be connected. No Problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative was efficient and courteous. He also answered all questions providing great information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks set up my new television, sound system as well as connected my cable. Quick, precision and answered all my questions. A real joy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is the best, great service, great knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and explained how to use. Discussed various things about the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bert installed everything quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bert at Geek Squad set everything up quickly and double checked to make sure everything was working properly before he left

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A-ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great squad, fast , friendly and efficient, also knowledgeable and good listeners to meet my needs

    I would recommend this to a friend
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