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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 7,928 reviews
  • Rated 5 out of 5 stars

    A Must Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime you purchase an item that suggests using the Geek Squad I highly recommend it. They were punctual and very professional, plus did a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having a problem with dialogue being out of sync with picture on our new TV. Gèek Squad came and corrected the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed the wall mount tv snd found system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally professional He acted like we were his only customer… very patient and extremely knowledgeable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The sound bar is a great help for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a sound bar because in the past we would have to turn on the captions to get the dialogue, and this sound bar has pretty much ended that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV, sound bar in record time. Set Wi-Fi, adjusted TV accordingly along wit sound bar. No stress on my part...Love it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technical support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent associate! Answered all questions! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are amazing they act like the unit is going in there home good work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Squad rocked it, product not so much ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and cordial, It's the product and the room size I'm disappointed with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    connected my remote with new system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and knowledgable and they went the extra mile to educate an old guy on modern technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was here and gone before we knew it. Very pleasant and easy to talk to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FamRoom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the knowledge and quickness of how they put items together, thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonas install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job arrived on time explaining the product to me and how it worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great, really appreciate this service so I could work while it was done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good however there is about a 1/2 second delay in the sound being heard compared to what’s being spoken on the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    saved me from countless hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so nice and directed me to understanding how and why I needed time to make sesne of everything He was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and explained how to use. Discussed various things about the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    R. Hudson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well! I'm happy to be a subscriber to the Geek Squad services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the last minute, I had asked If a sound bar could be connected. No Problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad corrected our wires to our sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came out and helped us with our sound bar they were professional and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great geek squad. Josh the manager was exceptionally helpful. This is why we shop at BestBuy.

    I would recommend this to a friend