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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 7,928 reviews
  • Rated 5 out of 5 stars

    Satisfied with sound bar installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service staff. He was on time and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 2 gentlemen that came to install my tv and soundbar were amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar vonnect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected great service !! Very personable, polite & detailed with the process all while expaining to me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad connected the wires OK. Synchronized everything didn’t give me much of a tutorial on the remote. Took him about 10 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, wow fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great. I was hesitant about paying $200, but in the end, when you hear the difference, well it was well worth it. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my tv and sound system and set it up. Perfect group ... very knowledgeable and resourceful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely superb service.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never used Geek Squad before but they were worth every penny. They did a tv wall mount , installation, cords, setup with cable etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already installed do to lack of instruction I mad a few mistakes the Tec was able to strighen my mistakes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the Geek Squad setup of my tv and sound bar. The team advisor was most pleasant, knowlegable and helpful. The price was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable, had me up and running in no time. I would recommend the Geek Squad, they really know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a fantastic job with connecting soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very customer service efficient and very respectful of covid rules… per Best-buys policies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were efficient, helpful, and courteous!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks succeed again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek guys installed the sound bar and found an unobtrusive spot for the speaker. Nice guys and very knowledgeable about products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS BIRDS VIZIO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg! Chad was amazing hooked my sound bar up even though it was not a best buy purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up everything that needed to be set up with no problems noted. They were very professional when it came to explaining everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service by very experienced technician !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by very experienced technician !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed without any issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected the sound bar to the new TV and made sure everything worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad paired t v to sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came to my home was very polite and knowledgeable! It was well worth the $50.00 that I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to waste my time with trying to get my new receiver and surround sound set up along with a new remote. The Geek Squad got the job done fast.

    I would recommend this to a friend