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Sterling, VA 20166
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 7,923 reviews
  • Rated 5 out of 5 stars

    Recommend geek squad for technical help always all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All questions answered and geek squad couldn’t have been better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS BIRDS VIZIO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg! Chad was amazing hooked my sound bar up even though it was not a best buy purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was set up as desired.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent’s installed and set up the TV, receiver and DVD player as planned and everything is working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    connected my remote with new system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and knowledgable and they went the extra mile to educate an old guy on modern technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service...Mike is awesome. Couldn't believe how easy he made the set up seem. Would have taken me days and a crazy amount of frustrations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never, Never a Bad Geek Squa Experience

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All they do serves a vale to me. And, they always have a good idea or note another improvement. Great experience with Geek Squad. Always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new home theater system in our new setup provided no problems for these guys. They had to make it work on an older wall embedded speaker system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    serviceman was on time and very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very professional and polite serviceman. He knew his job and explained all to me as he worked. Gave me verbal operating instructions before leaveing on to the next job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time and was very thorough. He answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer operating system upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgrade on my laptop was performed and returned to me at the time the agent said it would. We are very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and explained how the sound bar worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek person fix my Sonos system after 6months being out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful showing us how to connect the headphones to the sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SoundBar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done perfectly. They placed the sound bar so it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great geek squad. Josh the manager was exceptionally helpful. This is why we shop at BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Should be recommended when a tv is purchased

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the way that Patrick came on time and ready to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work done was superb. Bentley and his crew are superb. Incredibly knowledgeable and professional. Very gracious also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed without any issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected the sound bar to the new TV and made sure everything worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the help I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No doubt about it. Total Tech was well worth it. Very nice crew.

    I would recommend this to a friend
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