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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 7,923 reviews
  • Rated 5 out of 5 stars

    Just the way I wanted it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional job. I was very pleased with the quality of the work performed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed the wall mount tv snd found system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally professional He acted like we were his only customer… very patient and extremely knowledgeable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Connected sound bar and restored tv sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caring informed help that was greatly appreciated !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job, great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks installed all equipment and accessories with no problems. Very neat n respectful. Sounds and looks fantastic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very professional.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great set up.They were very courteous.Not only they really know what they were doing ,then again they made sure they left no trash behind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    audio connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    called in the geeks to reconnect my sonos sound system i could not figure this one out. made it look to easy lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool guy and good work nice job better good job every ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad installed my sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for the service provided was way too expensive!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my disc changer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my disc changer with no problem. It is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far So Good...The sound bar has been Great in the short time we have had it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my surround sound system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time, and were very professional. Installed everything they needed to Install, and were very quick. Was very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was professional. Geek Squad Tech was quick and cleaned up after themselves. Set up looked good when completed. Removed all the trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nico installed everything so fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nico, set up my Samsung TV and Soundbar and wireless rear speakers. He's amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad giys took care of my sound bar quickly and professionally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and very customer focused. technicians are very customer focused and experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great personal service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to make sure my DVD player and sound bar were installed correctly, thus I was willing to pay extra for this service by the Geek Squad professional staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS GEEK SQUAD CREW ASSEMBLED MULTIPLE ITEMS AND THE BOSE SOUNDBAR MADE IT ALL WORTHWHILE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soundbar connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent talked to me and positioned everything appropriately. Attached everything appropriately. It works appropriately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional tech experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our geek squad audio installation went smoothly due to the very competent staff who visited our house to make the installation. Very impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Linked all my Equipment beautifully!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer added my new equipment to my home theater and other equipment in a seamless fashion. Even used ties on the wiring for attractive looks.

    I would recommend this to a friend
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