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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 7,928 reviews
  • Rated 5 out of 5 stars

    Just the way I wanted it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional job. I was very pleased with the quality of the work performed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nico installed everything so fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nico, set up my Samsung TV and Soundbar and wireless rear speakers. He's amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, on time and explained use of TV very well. I highly recommend this service. It is completely worth it. They know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service we ever received

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men had a big job done and a little over an hour. I would use them every time, but we didn't get (or remember) their names.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad was well versed in how to install the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad was able to install the smart TV and all the necessary connections to make our family room a great media center

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SoundBar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done perfectly. They placed the sound bar so it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Knows the products inside and out. Friendly and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our soundbar was a few years old so a new cable had to be purchased in order for it to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let there be sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar integration is great! Set up was very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed as promised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach arrived on time and finished all the work he could. We needed A new Comcast box. Zach came back and completed the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far So Good...The sound bar has been Great in the short time we have had it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents as normal did an outstanding job of setting our system up for us. As usual, very efficient, polite and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Audion Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew that came over was very knowledgeable and friendly. they knew what they were doing and completed in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD VISIT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything from assembling furniture to setting up the TV was done quickly and efficiently by the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Superior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech arrived on time, completed the installation quickly and efficiently and cleaned up the work after showing me how to use the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the sound bar up and running.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Ran into a problem and they were able to resolve it in a very timely manner. Thanks geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly quality work. Worth every penny!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad installed my sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for the service provided was way too expensive!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and explained how the sound bar worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD services are always impeccable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my Samsung surround sound. They are very professional , knowledgeable and curtious.

    I would recommend this to a friend