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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 7,928 reviews
  • Rated 5 out of 5 stars

    TV and sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, professional and efficient. Outstanding customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech did a great job of setting up my new receiver for surround sound from my existing DVR/TV and my new 4K Blu-ray player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Dquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a wonderful job on putting up the soundbar to match out Don't A90J.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yamaha soundbar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a SONY Bravia TV & purchased a Yamaha soundbar I needed Geek squad to sync because of the mfg differences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate did a very good job of explaining the features and value of the phone. I t was ready when I arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was professional and very helpful while installing my TV and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time and was very thorough. He answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were FANTASTIC!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were timely, courteous, extremely knowledgeable, and quick to get everything installed! In sum, they were FIRST CLASS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar wasn’t working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staller was the BEST Toke the time to explain what had happen. Very knowledgeable young man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and hooked everything up except for on component but they let me know what I needed to get to hook it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always do an amazing job! Thank you so much!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support or pairing sound bar with cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I feel somewhat tech savvy, the Geek Squad helped me understand pairing my Sonos sound system with my iPhone as well as our new Samsung 55" TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my disc changer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my disc changer with no problem. It is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t ask for a better experience with Geek Squad. Very knowledgeable and professional. One of the reasons I frequently purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zgfur

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team kind patient and polite did not make any mess after installing devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job installing my sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake is wonderful!!!! My dog Peanut loves him also. Haha Jake is very knowledgeable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall and hooked up my exterior speakers. Very well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad giys took care of my sound bar quickly and professionally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad RULES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful job bt the Geek Squad in hooking up my Klipsch Soundbar to my old 55" Samsung 3D TV!

    I would recommend this to a friend