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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 7,923 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was professional and very helpful while installing my TV and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good job that was very professional and they were precise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. Was impressed at how quickly they could put everything together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV, sound bar in record time. Set Wi-Fi, adjusted TV accordingly along wit sound bar. No stress on my part...Love it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job with this install, They were very polite and accommodating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Guys are an old and Trusted asset to the Best Buy purchasing experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    saved me from countless hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so nice and directed me to understanding how and why I needed time to make sesne of everything He was amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helped with sound bar set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me an my son had it set up rally didn’t need he geek squad guy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my surround sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed my problem and actually knew what ot was from a brief conversation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad were extremely good and efficient techs Knowledgeable professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that the Geek Squad is great. Very knowledgeable and great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad set my surround sound and universal remote up and am very happy with the system. He went over everything and I'm all set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers were amazing and so thoughtful and careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall and hooked up my exterior speakers. Very well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual my visit was good. I took care of three things at the same time and was finished in about a half an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Technician did a great job in installing Sony Soundbar to my 65 Sony TV. Very Professional and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is great! They are such professionals and explain everything to a tee. If you’re not already a member, if highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the geek squad. I’m impressed by the work that they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech fixed my problem which was not complicated, but I could not fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek, explained whatever needed to make wifi work in large house. Was very personable with personality. Everything works great. Good Mm an

    I would recommend this to a friend
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