Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content
No content

Customer Ratings & Reviews

No content
  • Front. Geek Squad® - Basic Audio Setup.

Basic Audio Setup

SKU:
5554402
Highly rated by customers for:
See Details

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 7,928 reviews

  • Terrific Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team installed our new Samsung 75" TV and new multi-use Samsung DVD player. They did a terrific job and the result was very pleasing.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Good experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up a receiver, speakers, 4K player and tv. They did the receiver calibration too. Great experience using them.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Geek squad set up receiver, turntable and speakers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked closely together and explained what was being done. They then thoroughly explained how to use the new remote.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Did an expert job!!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed and set up my new projector and equipment, set up my remotes so everything worked. They did a great job!

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Great sound.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did it perfectly just like they always do. You can’t ask for a better team.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Geek Squad great hang up job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job measuring and making sure that my tv was hung straight and right where I wanted it.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome..they explained everything snd very detailed!

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Geek squad came to trouble shoot a problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and professional are the words I would use to describe the experience.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Recommend geek squad for technical help always all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All questions answered and geek squad couldn’t have been better.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is the best, great service, great knowledge

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Amazing Tech-Savvy Agent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent arrived on time and called me ahead of time. He was very knowledgeable and extended his time and service.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Sound bar install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time and did a great job cleaned up and we’re very professional

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Bluetooth headphone installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The serviceman helped me connect two beats headphones to an optical splitter for my new tv.they were great.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Great and professional

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent finalized speaker installation and resolved the observed streaming issue. Great, knowledgeable service provided.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Excellent Set-Up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in every way---plus the tech took time to explain and show me how to use the remote to get the most out of my new TV set-up. Great job!

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Guys are an old and Trusted asset to the Best Buy purchasing experience

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Installation service of speakers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again their agent is about the best that they have always on time meet tidy and courteous and does the absolute very best work

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the way that Patrick came on time and ready to work

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Geek Squad fixed my surround sound.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed my problem and actually knew what ot was from a brief conversation

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Scott’s system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great installing and explaining everything!!!!!!!!!!!!!!!

    This review is from Soundbar Setup

    I would recommend this to a friend
Page 238, Showing 4,741-4,760 of 7,928 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.