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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 7,928 reviews
  • Rated 5 out of 5 stars

    good service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad guy very helpful with set up and suggestions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the LG 4K player to go along with my LV TV. In the end these two fit together and work together really well and would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation was quick and neat and they were able to answer our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having to reschedule numerous times. When he could do the work he was really efficient in going about his task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hector was very professional & took his time explaining to us. Would recommend him very highly. We were his challenge for the day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the help I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No doubt about it. Total Tech was well worth it. Very nice crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio set up went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up my receiver to my new satellite system and other components. Explained how the system worked and how simple it is to operate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i dont know how to correct the issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent hooked up soundbar to tv. the dialog is not in sync with voice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my subwoofer up properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very skilled tech well done was prompt very capable tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affords peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the assurance that the Geek Squad provides by setting up our tv and sound equipment as well as educating us on their correct use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by Geek Squad. They took the time to ensure the perfect audio setup given my furniture and room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelente service and very well knowledge about the installation. Professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did there installation admirably.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my new TV and hooked up amplifier .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV fast and easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great teamwork! The set up was a great experience with knowledgeable and professional agents!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs got the TV and components hooked up and explained the operating of each and were professional in doing so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know their stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to our home to install our TV's were fantastic. Very professional, effective and efficient. Would definitely have them back again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    When all else fails.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call the Geek Squad when your grand kids can not fix . Had a sound bar with bad cable would never have found out on our own. Called Geek Squad FIXED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice and polite and had tv up in no time. Took time to show me how to work the remote thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek person fix my Sonos system after 6months being out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected our Sony soundboard to our television and instructed us on how to control the subwoofer

    I would recommend this to a friend