Customer Ratings & Reviews

Did a good job of connecting the soundbar to the new television and remote so only have to use one remote. However, in the future will request not to have the soundbar connected to the tv remote. Just my personal preference to have several remotes.

The agent did an excellent job in installing my Sony TV and Sony sound bar. The two guys who work together was very organized and both knew what they were doing. They told me step by step what they were doing. They made sure I was happy with they work. EXCELLENT SERVICE…. NO COMPLAINTS AT ALL…

Ooops. Forgot to add Carlos and Jorge from geek squad set up the sony sound bar with my 85 inch t.v. and recommended the best settings for it. Im happy.. Also behind my entertainment cabinet Carlos tied up all the cables making it look real professional rather than a bunch if cables laying all over the place.

The Geek Squad guys did an outstanding job in re- connecting of my home theatre system. We had disconnected everything to install new flooring. The technician arrived early and was done within an hour. He made sure everything was working fine and assisted with making sure everything was repositioned properly. You can feel good about the Geek Squad doing a fine job.

Your representative arrived at the scheduled time. He promptly and very efficiently installed my new sound bar. He then explained how it functions and the various settings. Very satisfied with installation.

Shana Kinney is excellent! Within minutes, she had my sound bar correctly working as well as setting up the fire stick and remotes on my old TV

On the second visit, for another $100, this guy knew what he was doing and got our TV set up correctly in less than ten minutes and explained to us how it worked. Much different experience than the first geek squad guys who delivered and originally set up the TV (for $260) who were clueless and not helpful at all.

We needed a new TV and got one from BBuy and got a surround sound system too. We paid for delivery and set up and the guys who came did a perfect job of connecting and setting up our new equipment. They explained how it all worked and hid all the wires and cables so that all you see is the TV and the surround sound system by Samsung

Addison & Tim installed our Soundbar at the same time they installed our TV. They did an excellent job on both and we were very pleased with them. They explained how to use everything and suggested the best place to put the surround sound speakers. Highly recommend these two techs.

They did a fantastic job mounting my tv- concealing the cords and setting up my soundbar. It looks fantastic

The guys were great. They took the time to show us how to properly use the new head phones

Geek squad provides the best service with anything that they install or repair. My TV, Surround Sound, Subwoofer and universal remote all work so well and they are great about explaining everything and making sure you can use it. Love the Geek Squad !

Excellent job of mounting the sound bar so that you don’t see unsightly wires. Geek squad did an excellent job fine tuning the sound so that the bass and sound effects don’t overwhelm the dialog!

Geek Squad Technicians was very professional, polite and courteous. They installed my TV, Sound Bar, Rear Speakers and Sub Woofer. They made sure all components were working correctly and made sure customer was able to operate them correctly. Geek Squad Technicians are the BEST!

Angel the technician was amazing. She took the time to set up all of the equipment, tv, sound bar, dvd/cd player, etc. very patient as she programmed everything and instructed me in the use of the equipment.

This sound bar works great and sounds good for the money. Best Buy mounted it to my Tv for me. I haven't had any issues and i have 2 of these sound bars on two separate Tvs that Geek squad mounted and set up. This service they offer is great. They did both my Tvs and sound bars

Geek team were very knowledgeable and provided great customer services. Note that these members are part of Best Buy direct employees and not 3rd party contractors. Wish I could say the same about them.

Love the sonos speaker it added great sound. I highly recommend the sonos speakers.

Sound bar is very good. It has helped improve the sound volume of our Samsung tv. It is a must have with the new tv's. Geek Squad setup our soundbar and tv. They did excellent job taking time of how to operate everything.

When my first jbl bar did not work at all, they suggested another and install went well