Customer Ratings & Reviews

Geek Squad agents set up our soundbar and explained everything to us. I can't believe that we are actually getting surround sound with just a soundbar! It's terrific.

When my first jbl bar did not work at all, they suggested another and install went well

Great sound. Easy to set up. Looks good in my center.

I've been a fan of JBL speakers since I started appreciating music with quality stereo speakers in the 70's. The JBL 5.1 Soundbar did not disappoint. The Men from Geek Squad connected the Soundbar using the same bracket that was used for the TV. Everything looks "Great"!

Kennan did a great job setting up my sound bar and put on shoe protectors upon entering my home which was greatly appreciated. After he left I called him about a question with the sound bar, he answered the phone right away and walked me through the issue. He was great!

The old boy was having problems properly hearing his TV prior to installation. Now with the volume turned down he can hear it quite well!! Great job done by the Geek squad installing it quickly and efficiently!! They could answer any questions he had and were finished in no time!

We arranged for the Geek Squad to install/ connect the sound bar to the TV. The installer was right on time, found we needed another part. He went to next call and returned a short time later after we were able to get the needed part. He was very informative, and answered all of our questions . A very pleasant experience.

Your representative arrived at the scheduled time. He promptly and very efficiently installed my new sound bar. He then explained how it functions and the various settings. Very satisfied with installation.

I have an annual membership and so the set-up was only $49. The tech made sure the receiver and BluRay all worked well and were synched with my cable box and remote. He was very thorough and went above and beyond what I would have expected. Thoroughly happy - new 4k Sony TV and 7.2 surround sound (pre-existing) now all ties together and rocks the room!

He was not able to get the soundbar working but he was able to confirm that the soundbar was bad so that i didn't waste a trip taking it back. He was very professional, took time to answer my questions and made a suggestion on a good soundbar. Very satisfied.

Did a good job of connecting the soundbar to the new television and remote so only have to use one remote. However, in the future will request not to have the soundbar connected to the tv remote. Just my personal preference to have several remotes.

Waited a couple of weeks before deciding to get a sound bar for my new TV. Scheduled an appointment with Geek Squad and they delivered the sound bar and had it installed very quickly and it has improved the sound on the TV. If you get a new big screen TV invest a little more and get the sound bar and have the Geek Squad install both.

The agent did an excellent job in installing my Sony TV and Sony sound bar. The two guys who work together was very organized and both knew what they were doing. They told me step by step what they were doing. They made sure I was happy with they work. EXCELLENT SERVICE…. NO COMPLAINTS AT ALL…

Really nice guys and worked diligently. They followed safety measures and brought their own shoe booties to keep their shoes covered in the house. They hooked up my surround sound flawlessly but I do wish they were a little more informative about how to use it besides basic operation. I would still call them again, I would just ask more questions next time.

Ooops. Forgot to add Carlos and Jorge from geek squad set up the sony sound bar with my 85 inch t.v. and recommended the best settings for it. Im happy.. Also behind my entertainment cabinet Carlos tied up all the cables making it look real professional rather than a bunch if cables laying all over the place.

Excellent job of mounting the sound bar so that you don’t see unsightly wires. Geek squad did an excellent job fine tuning the sound so that the bass and sound effects don’t overwhelm the dialog!

Service was fantastic!!! Hauled my old set out and installed tv, soundbar and got everything all psynced up in less than an hr

My soundbar setup was excellent and fast. I would highly recommend them. I definitely would use them again.

The geek squad team entered our home and immediately put on booties over their shoes so they wouldn't track in dirt! Then they went to work installing the tv and sound bar on the wall. They then showed us how to operate the remotes and stayed with us until we grasped what they were telling us. Wonderful efficient installers, but I still wish there were instruction booklets available!!!

Setup was great with the two guys and they finished pretty fast!!!!