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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 7,923 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was wonderful, helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected devices best he could

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician connected my devices the best he could. I am an older person and don’t understand the new technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my sound system to my receiver, blu-ray player and speakers. They were very professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost of service contract worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my issue.. Quick and knew what to do! Very polite and cared that I was satisfied.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Make sure you get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get to use the installation. They told me that I didn’t have the correct brackets in order to hang it up.(. But I did In The Box.) ended up installing it by myself. And always double check that the job is done.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks strike again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to set up anything is from the geeks always can count on the squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad was well versed in how to install the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad was able to install the smart TV and all the necessary connections to make our family room a great media center

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were prompt and knowledgeable. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rocky and Ed hooked up two sound bars and sub woofers and did it very carefully and neatly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the speaker system installed all cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy was good and helpfull. Answer all my question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation with geek squad was fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was here to install a new tv & I asked if the could mount the tv from living room in bedroom. No problem & very fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They are really professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys showed up and had the TV set up and running in no time. They also helped us set up some apps and showed us how to use the system. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup Audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During our TV installation, our installer set up our existing audio system. What a relief to know it was setup correctly and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yamaha soundbar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a SONY Bravia TV & purchased a Yamaha soundbar I needed Geek squad to sync because of the mfg differences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fellows did an excellent job. Came in and went right to the task. Explained all functions until they were sure I was satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, knowlegable, connected the TV and all my devices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth headphone installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The serviceman helped me connect two beats headphones to an optical splitter for my new tv.they were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the sound bar up and running.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Ran into a problem and they were able to resolve it in a very timely manner. Thanks geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knew what they were doing and very fast doing thier job

    I would recommend this to a friend