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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek squad timely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, was on time, very courteous and flowed Covid guidlines while they we're here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Should be recommended when a tv is purchased

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Unit sounds great with my Polk Audio speakers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this unit because my old receiver would not pass 4K audio or video. This unit does a great job of passing 4K programming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by Arthur service technician great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my surround sound working. !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech sorted out my issues and got me up in running in a professional matter !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job with this install, They were very polite and accommodating.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Soundbar

    Rated 2 out of 5 stars

    Didn't seem to know anything just read Instructio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man was very clumsy always stepping on my wires and knocking down my Wi-Fi. He even disconnected my cable H DMI. He never hooked it backup. You also could have studied a little bit on the stereo he put in. He never did tell me what app I could use it on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my soundbar very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has done it again awesome work I love this soundbar and I'm lucky to find this soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent connected new sound and reception as well as connected all new TV's and sound. Very knowledgeable. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rocky and Ed hooked up two sound bars and sub woofers and did it very carefully and neatly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team , took time setup and answer questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I really appreciate their time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys, they throughly know the job. Well done guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that the Geek Squad is great. Very knowledgeable and great service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recomendable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lo muchachos lo hicieron bien llegaron a tiempo ….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech fixed my problem which was not complicated, but I could not fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service from Geek Squad total tech agent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up two TV's to audio surround sound with older components was great. Very courteous, took a couple of trips but all is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent did a great job wiring my whole house Insignia Receiver to my 10 Speakers located thru out my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad called and kept me apprised of their arrival time. They were polite, friendly and knowledgeable. Would use their services again and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost of service contract worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my issue.. Quick and knew what to do! Very polite and cared that I was satisfied.

    I would recommend this to a friend