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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 7,928 reviews
  • Rated 4 out of 5 stars

    Geek Squad were on time and installed all the item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound bar is connected to the tv it is working well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad were extremely good and efficient techs Knowledgeable professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad install my TV promptly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and explained how to use it. We are very pleased with our new TV set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly people, quick and easy service and explained things to me if I ever needed to move something. Would absolutely use this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    agents installed tv to wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents connected and installed tv to wall did great. It's still on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job hooking up everything! Michael from the DeKalb store was able to find the Yamaha code that even Comcast could not provide!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and set-up our television system in a very professional way!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sdsnewsoundbarbuyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were good at what they do they knew how to set up and adjust tv and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and helped set it up. They were very helpful and accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad worked with me installing it into the wall. They also adjusted the sound to my preferences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the Geek Squad to everyone. They are sensational! Besides brilliant, extremely personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool guy and good work nice job better good job every ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    setting up the sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up the sound bar and told me what to do if it did not work like it was suppose to and it works fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers connected all my devices. Thanks Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV & Soundbar done quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were professional, prompt, clean, and quick! They explained, thoroughly, how the tv & soundbar work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SOUND SYSTEM WIRED!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IM GLAD I HAD THE GEEK SQUAD INSTALL MY HOME THEATER SYSTEM, I WOULD NEVER HAVE FIGURE IT OUT! JUST WISH PRICE WAS LOWER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt & perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very diligent in making sure all aspects of the system were connected properly & placement of tv was to our liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio and coaxial cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who did the work were prompt and they did the job quickly. They did a good job and were professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 person , 45 minute install, including programming remotes Nicely done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote purchase by phone saved me a highway trip.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TELEPHONE PURCHASE WAS VERY SMOOTH. YOUR REPRESENTATIVE WAS FRIENDLY, COURTEOUS, AND KNOWLEDGEABLE.

    I would recommend this to a friend