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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 7,923 reviews
  • Rated 5 out of 5 stars

    Our volume problems are sounding great now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was amazing he solved all our connecting problems and we are now living the dream

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad techs are great, they know what they are doing and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David installed my tv and reconnected everything and made it all look very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad install my TV promptly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and explained how to use it. We are very pleased with our new TV set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where very professional as they took there time and where very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were FANTASTIC!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were timely, courteous, extremely knowledgeable, and quick to get everything installed! In sum, they were FIRST CLASS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ontime & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an excellent job delivering, installing, and setting up my new TV, sound system, and TV mount. Everything looks and works great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the Group

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most pleasant and helpful people. Their knowledge and expertise resolving my problem was great. Only took 5 minutes to complete everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my soundbar very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has done it again awesome work I love this soundbar and I'm lucky to find this soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected our Sony soundboard to our television and instructed us on how to control the subwoofer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!! Done efficiently and quickly. Cleaned up after himself. Left everything clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good support team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time and very efficient in the set up. Answered questions and addressed specfic set up request for TV. Very personable Geek squad support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents as normal did an outstanding job of setting our system up for us. As usual, very efficient, polite and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did install it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, did excellent job. Just not happy with wires showing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad interation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything was on time and all the individuals we met made it a great wxperience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv and sound bar wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounted tv and sound bar to wall as expected and perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good job putting system in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up system and reviewed the features of the system. Very through job they were quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have 50 characters to say beyond that Curtis and Greg were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy bestbuy for its guarantee and total tech support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Audion Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew that came over was very knowledgeable and friendly. they knew what they were doing and completed in a timely manner.

    I would recommend this to a friend
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