Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 7,928 reviews
  • Rated 5 out of 5 stars

    Our volume problems are sounding great now

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was amazing he solved all our connecting problems and we are now living the dream

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad FTW!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are my heroes! Always on time and very knowledgeable of products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they make it easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure which GEEK Squad service this is for but every time I need them there out perform my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy with our soundbar connection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected our soundbar to our TV and we thought it was broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!! Done efficiently and quickly. Cleaned up after himself. Left everything clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Jonah!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonah and his helper were awesome. Super friendly and helpful. Went above and beyond on EVERYTHING!! Keep these guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected sound bar and restored tv sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caring informed help that was greatly appreciated !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grate work ethice... and knowledge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time as we expected.. He appeared to know what he was doing. and completed his work and in grate time and it worked as exspected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the geek squad. I’m impressed by the work that they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installer was great. Very timely and complete

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experienced and well knowledgeable about sound bar installation. Gabriel was very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and efficient squad members.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted two TV’s for me. I was very pleased with their work and their attitudes. Very friendly fellows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered sound board connect. They was professional and quick. He set it up on Christmas Eve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is absolutely outstanding They are quite the experts and I highly recommend them with any set up Definitely well worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD INSTALLATION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD CAME AND INSTALLED TV, SOUNDBAR, WALL BRACKET

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My personal preference

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer to have all my new equipment set up right the first time. So I have no problems paying for the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good jobs proffesional. Friendly and helpful. Keep it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks strike again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to set up anything is from the geeks always can count on the squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation very knowledgeable and stepped me through learning how to operate my new system until I felt comfortable worked fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better service organization than the Geek Squad....I wouldn’t use any other organization...

    I would recommend this to a friend