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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 7,928 reviews
  • Rated 5 out of 5 stars

    So helpful and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier! These guys were fast, professional, patient and cleaned up everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad really knows their stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad the Geek Squad has my back. I would not know the first thing about mounting a tv to the wall. Way to go Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledge and professionalism

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived at the scheduled time and very knowledgeable on the type of equipment that needed to be installed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still issues after expensive service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neither system installed work properly. 3rd time we had the systems worked on

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fit me in the busy schedule today!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad at Morse Rd location was awesome! Took care of me and repaired my laptop! Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very knowledgeable about the products that I purchase it was very clean with the installation the process was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took there time and did it right .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guys did a great job mounting tv and sound bar .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Rocks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Jamie and Joshua showed up at my house on time, we’re very professional, and really knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an awesome job!! I would recommend to anyone that is looking to have their TV setup by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good job that was very professional and they were precise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was fast and the technician was very knowledgeable. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad set ulp my sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my sound bar and made sure it worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, knowlegable, connected the TV and all my devices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad sound bar connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech connected my sound bar to insure we had all of the benefits of a great sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great- very friendly and knowledgeable about the service he was providing. I really like using Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, don't know what we would do without t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had tv and sound bar hooked together and working in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble with my sound bar and wasn’t able to solve the problem myself. Someone from the tech squad came out and got it back in sync.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed, no work for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and connected soundbar to TV and sub woofer. Working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job with set up of audio devices and teaching us how to use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad techs are great, they know what they are doing and very professional

    I would recommend this to a friend