Skip to contentGo to Product Search
Gift Ideas
Main Content
No content

Customer Ratings & Reviews

No content
  • Front. Geek Squad® - Basic Audio Setup.

Basic Audio Setup

SKU:
5554402
See Details

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 7,923 reviews
  • Cons mentioned:
    Soundbar

    Charged $103.99 AFTER paying installation fee.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible service. I was sold wrong sound bar for my new tv. Had to go back to store and exchange. After 4 visits from Geek Squad the audio FINALLY matched without delay! Then I was billed $103.99 even though I paid installation fee and am a Total Member! Total rip off! Have tried to resolve and told 3 different times that someone would call me. Haven’t heard from anyone since last Wednesday. I had to cancel personal appointments for all the visits. Very frustrated and extremely upset with Best Buy and Geek Squad. Still waiting for a response.

    This review is from Soundbar Setup

    No, I would not recommend this to a friend

  • efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having to reschedule numerous times. When he could do the work he was really efficient in going about his task.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Great and professional

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent finalized speaker installation and resolved the observed streaming issue. Great, knowledgeable service provided.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Installation Superior

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech arrived on time, completed the installation quickly and efficiently and cleaned up the work after showing me how to use the system.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Excellent service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by Geek Squad. They took the time to ensure the perfect audio setup given my furniture and room.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a very good job & explained what he was doing

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! The guys did a great job setting it up for us.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Set everything up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for those who aren't good with technology.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • So helpful and fast!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier! These guys were fast, professional, patient and cleaned up everything!

    This review is from Soundbar Setup

    I would recommend this to a friend

  • sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad worked with me installing it into the wall. They also adjusted the sound to my preferences.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the Geek Squad to everyone. They are sensational! Besides brilliant, extremely personable.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Good experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up a receiver, speakers, 4K player and tv. They did the receiver calibration too. Great experience using them.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Geek squad set up receiver, turntable and speakers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked closely together and explained what was being done. They then thoroughly explained how to use the new remote.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice and polite and had tv up in no time. Took time to show me how to work the remote thanks again

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Nothing basic about this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came prepared with the correct equipment and quickly set to work to get my new audio system working inside and out. They did a wonderful job.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • On time and professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs got the TV and components hooked up and explained the operating of each and were professional in doing so.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech did a great job of setting up my new receiver for surround sound from my existing DVR/TV and my new 4K Blu-ray player.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered sound board connect. They was professional and quick. He set it up on Christmas Eve.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents are welcoming and very well knowledgeable

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Geek Squad was great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job with set up of audio devices and teaching us how to use them

    This review is from Soundbar Setup

    I would recommend this to a friend
Page 243, Showing 4,841-4,860 of 7,923 reviews
Sponsored