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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 7,923 reviews
  • Rated 5 out of 5 stars

    Installed tv efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Friendly and courteous. Explained operating system. Offered follow up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad sound bar connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech connected my sound bar to insure we had all of the benefits of a great sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did an expert job!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed and set up my new projector and equipment, set up my remotes so everything worked. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new Vizio surround sound system did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was on time, friendly and actually clean up there mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional working skills Excellent job Great stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made my sound bar work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek installed my sound bar and did an excellent job !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John was the best Geek squad insteller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my TV and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, on time and explained use of TV very well. I highly recommend this service. It is completely worth it. They know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote purchase by phone saved me a highway trip.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TELEPHONE PURCHASE WAS VERY SMOOTH. YOUR REPRESENTATIVE WAS FRIENDLY, COURTEOUS, AND KNOWLEDGEABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reset equipment to one remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reset all my devices to original configuration.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SOUND SYSTEM WIRED!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IM GLAD I HAD THE GEEK SQUAD INSTALL MY HOME THEATER SYSTEM, I WOULD NEVER HAVE FIGURE IT OUT! JUST WISH PRICE WAS LOWER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation service of speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again their agent is about the best that they have always on time meet tidy and courteous and does the absolute very best work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is Excellent and the geek squad employees were so informative and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    setting up the sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up the sound bar and told me what to do if it did not work like it was suppose to and it works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hector was very professional & took his time explaining to us. Would recommend him very highly. We were his challenge for the day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very knowledgeable, quick, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit me in the busy schedule today!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad at Morse Rd location was awesome! Took care of me and repaired my laptop! Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t ask for a better experience with Geek Squad. Very knowledgeable and professional. One of the reasons I frequently purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, professional service! Everything is perfect.

    I would recommend this to a friend
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