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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 7,928 reviews
  • Rated 4 out of 5 stars

    Basic is what you get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad certainly were able to get the television and sound system working, but you are on your own when it comes to accessing youtube or netflix.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Install of sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers were amazing and so thoughtful and careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David installed my tv and reconnected everything and made it all look very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were friendly. They kept me in the loop on everything they were doing. Wanted to make sure I understood everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXPEDITED COMPLETION TO SOUNDBAR ISSUE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each time I've had to solicit their service for repairs, the techs have been cordial, efficient and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad interation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything was on time and all the individuals we met made it a great wxperience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MsDiva

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service, and I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad employees were very friendly and accomplished the task perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team were absolutely amazing, they hung 3 big screens without a problem. I highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have changed my mind on the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great experience on these set-ups. Guys were efficient and informative, let us know a few tricks that were really helpful in using everything...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good job by the geek team!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek square was short handed the day of my install,but they showed up!Did a great job,connected my sound system and everything is working fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job setting up my audio and getting it to work with both the TV remote and my Directv remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed equipment quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was top notch, polite and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar mounted on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very professional! Zachary was knowledgeable about the TV & the sound bar. Zachary had good manners & presented your company well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad reconnects our sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and did their job well-professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech was very nice and professional. He took his time to make sure my home theater system was step up right and ready to enjoy my movie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with service received. Installing sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - good job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding the soundbar mounting along with the tv mount was great. The soundbar flushed with the tv nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Professional Job

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job with the the set up and made sure we were happy before leaving. Would definitely use them again.

    I would recommend this to a friend