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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 7,923 reviews
  • Rated 5 out of 5 stars

    Geek Squad got my surround sound working. !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech sorted out my issues and got me up in running in a professional matter !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent did a great job wiring my whole house Insignia Receiver to my 10 Speakers located thru out my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service setting up my new unit. Very professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better service organization than the Geek Squad....I wouldn’t use any other organization...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected my soundbar and tuned it in to my TV ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio set up went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up my receiver to my new satellite system and other components. Explained how the system worked and how simple it is to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support or pairing sound bar with cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I feel somewhat tech savvy, the Geek Squad helped me understand pairing my Sonos sound system with my iPhone as well as our new Samsung 55" TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard TV and Sound System install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squard got my tv installed and sound system hooked up. Very fast and efficent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team installed our new Samsung 75" TV and new multi-use Samsung DVD player. They did a terrific job and the result was very pleasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experienced and well knowledgeable about sound bar installation. Gabriel was very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took little time to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer arrive and willing to take his time to explain

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    When all else fails.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call the Geek Squad when your grand kids can not fix . Had a sound bar with bad cable would never have found out on our own. Called Geek Squad FIXED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was fast and easy. Team showed me how everything worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my TVs and ran numerous cables. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they make it easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure which GEEK Squad service this is for but every time I need them there out perform my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in every way---plus the tech took time to explain and show me how to use the remote to get the most out of my new TV set-up. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affords peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the assurance that the Geek Squad provides by setting up our tv and sound equipment as well as educating us on their correct use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came through again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered, demonstrated use, and set up all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a quick and professional job. I am pleased with the product and the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent connected new sound and reception as well as connected all new TV's and sound. Very knowledgeable. Well worth the cost.

    I would recommend this to a friend
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