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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 7,928 reviews
  • Rated 5 out of 5 stars

    DB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my television and sound bar professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have 50 characters to say beyond that Curtis and Greg were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where very professional as they took there time and where very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience. Great tutorial!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very pleased with the installation and training provided by your representative. He was very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was prompt professional and friendly. Great bunch of guys!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They used a third party contractor who was hard to understand. But he did the job. Just wish it was the original geek squad tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt on time courteous professional. Gave adequate notice of arrival

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only took minutes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad connected my new receiver in no time. Balanced the system to my room and explained the operation to me. Very happy customer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Door Bell installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new Ring doorbell. He was efficient and friendly. I would recommend him highly .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did an excellent job of maximizing accoustics. the marantz a/v unit has made my BW towers just flat out rock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was knowledgeable and helped organize some of the cable mess behind my entertainment center. Install took about 90 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar was not Wireless at its price. For the rear mounted speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Friendly and courteous. Explained operating system. Offered follow up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD did an excellent job installing the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew installed my new TV and hooked it up to my existing equipment, and programmed my remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My 3 Soundbars quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and hooked up all my adjoining devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy and Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and installation was straight forward and simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my speakers and set it all up on my TV it is super job I recommend them to anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff was very knowledgeable and professional in assisting us with the installation of the products (tv, sound bar, tv stand...)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgable people who did a very good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I would recommend would be for best buy is to have one of them to call me back in about two weeks to see if I had any questions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My install was more basic than what I paid for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When discussing with the instore employee about mounting TV options, I mentioned I have an home audio system as well. He threw in that I needed to have the package that included hooking up that system. Since it was an existing system and the only wire (along with the HDMI and power cord) run through the wall pertaining to the speakers was the optical cable, I feel this service wasn't in fact necessary.

    No, I would not recommend this to a friend