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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 7,923 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deliver men easy install this.it holds ,seems to work out fine for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HOORAY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FRIENDLY PROFESSIONAL NEAT AND CLEAN GOOD HYGIENE GREAT SMILE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my speakers and set it all up on my TV it is super job I recommend them to anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unit sounds great with my Polk Audio speakers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this unit because my old receiver would not pass 4K audio or video. This unit does a great job of passing 4K programming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Very happy and would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the LG 4K player to go along with my LV TV. In the end these two fit together and work together really well and would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and efficient squad members.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted two TV’s for me. I was very pleased with their work and their attitudes. Very friendly fellows.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great guy/s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent/s were polite respectful and courteous cleaned up and were right on the money mo issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and install my tv and soundbar perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an awesome job!! I would recommend to anyone that is looking to have their TV setup by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My personal preference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer to have all my new equipment set up right the first time. So I have no problems paying for the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service and very professional, very knowledgeable about my fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Bar install was a breeze to install, connections were colored coded for easy hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did great job installing all our equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Jonah!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonah and his helper were awesome. Super friendly and helpful. Went above and beyond on EVERYTHING!! Keep these guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time , made good recommendations on swivel mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up two TV's to audio surround sound with older components was great. Very courteous, took a couple of trips but all is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. Fast setup. In and out with cleanup of all supplies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know their stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to our home to install our TV's were fantastic. Very professional, effective and efficient. Would definitely have them back again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job hooking up everything! Michael from the DeKalb store was able to find the Yamaha code that even Comcast could not provide!

    I would recommend this to a friend
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