Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 7,928 reviews
  • Rated 5 out of 5 stars

    When I have technical issues I rely on the geek sq

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I have technical issues I rely on the geek squad to get it done I have not been disappointed thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helped with sound bar set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me an my son had it set up rally didn’t need he geek squad guy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HELP IF NEEDED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AN OK COVERAGE FOR YOUR PRODUCTS BUT DEPENDING ON THE STORE YOU CAN GET SOME HELP TO FIX WHATS BROKEN IN A DECENT TIME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted our TV and made sure it was operational and everything was connected, They were friendly and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technician was very professional knew just wha

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional knew just what he was doing it seemed like to me I will use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend everybody to get them to install new tvs and speakers. Very knowledgable and thorough workers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and helpfull. Did a great job. I was impressed how they made sure everything was cleaned up and workingwhen they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar hook up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Bar install was a breeze to install, connections were colored coded for easy hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a quick and professional job. I am pleased with the product and the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were prompt and knowledgeable. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard TV and Sound System install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squard got my tv installed and sound system hooked up. Very fast and efficent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Audio setup!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took time to set up the audio system and the clarity is remarkable. We are very pleased with their work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is Excellent and the geek squad employees were so informative and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and set up two televisions, surround sound system, DVD player and computer. Everything was handled professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup soundbar system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful and set up the way we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good set up. Very accommodating to customer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great doing their job and professional to me as consumer. In addition, said if there were any subsequent assist needed, to call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the speaker system installed all cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Respectful and Thorough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very respectful as far as mask wearing and other behavior went. Very thorough in setting everything up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very informing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our guy was very informing about our new tv but he hooked up our old blue ray player instead of the new one but he did come back later to correct the situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jason Brown is excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Jason on multiple occasions and he is professional, friendly and knowledgeable. Great asset to Geek Squad!

    I would recommend this to a friend