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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 7,923 reviews
  • Rated 5 out of 5 stars

    Installation of TV & Soundbar done quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were professional, prompt, clean, and quick! They explained, thoroughly, how the tv & soundbar work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped to set up and solve all the queries regarding soundbar promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly people, quick and easy service and explained things to me if I ever needed to move something. Would absolutely use this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt & perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very diligent in making sure all aspects of the system were connected properly & placement of tv was to our liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up,my tv and connected all accessories in a quick and professional manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were friendly courteous and competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - good job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding the soundbar mounting along with the tv mount was great. The soundbar flushed with the tv nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio and coaxial cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who did the work were prompt and they did the job quickly. They did a good job and were professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did all the work professionally. Just had to it back and 2atch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected everything quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all. They were outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad at its best they connected everything perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledge and professionalism

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived at the scheduled time and very knowledgeable on the type of equipment that needed to be installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jacob Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob did a fabulous job hooking up my hearing aid and the bass speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps a lot .......,.............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got it done very well!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys are very good and are really nice people to explain everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and on time, Explained everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my new TV and a new sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount for tv the tech did A great job.TY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes!!!!!!!!!!!……. Tech did a great job thank you….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Door Bell installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new Ring doorbell. He was efficient and friendly. I would recommend him highly .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXPEDITED COMPLETION TO SOUNDBAR ISSUE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each time I've had to solicit their service for repairs, the techs have been cordial, efficient and knowledgeable.

    I would recommend this to a friend
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