Customer Ratings & Reviews

People had a lot of knowledge but hooked stuff up so fast that when I have to trouble shoot there is no way that I could do that

The agent was wonderful, helpful and knowledgeable

Geek Squad did a fantastic job on setting everything up including the added Roku. They explained all the set up as well.

Another excellent great job done by best buy, thank you.

My technician was knowledgeable, polite and very courteous. I will definitely use them again and I highly recommend geek squad!

The agent mounted the tv and sound bar in a very short time. Everything worked fine. I’m very pleased from this service.

the geek squad installed and connected my soundbar in less then 5 min. then showed me how to use it

I was impressed with the technician who came and setup my TV. Very knowledgeable and clearly showed how to use the TV and set up of all accessories.

The deliver men easy install this.it holds ,seems to work out fine for me

The Geek Squad man came and hooked up all our audio cables to all the components we use and it is now simple to operate.

Agents got the sound bar connected and working. Then installed the surround sound connected (via wireless hub). They were in their work van (completing paperwork) in my driveway when I realized there was not any sound emitting from the back surround speakers. I went outside and brought this to their attn and they were attentive and came back in to troubleshoot. About an hour and a few phone calls later, they got it working. Note: I received all the equipment directly from the MFR about 1 week prior to the install and I discovered a gouge in the side panel of the subwoofer that was obvious due to transit. The Geek squad rep told me it would be replaced and this was 5 months ago. Overall, I'm not really satisfied with the sound quality of the soundbar, speakers, etc., but is better than what I had before.

They did a great job getting my audio back up and running. There was too many wires and I couldn’t figure out where everyone went.

Andy was good and helpfull. Answer all my question.

Fantastic service and very professional, very knowledgeable about my fridge

Always buy bestbuy for its guarantee and total tech support

The tech was on time, friendly and actually clean up there mess

Yes, did excellent job. Just not happy with wires showing.

The geek squad technicians did an amazing job!!!! I will definitely recommend Best Buy to friends and family

mounted tv and sound bar to wall as expected and perfectly

The agent did a very good job & explained what he was doing