Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 7,923 reviews
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this service if you need the professional se up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV hooked it up to all my devices. We will definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Quick Installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Add-On Sounder Connect works perfectly with our new TV,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great assistance.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were vert knowledgeable about how to connect my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad really knows their stuff

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad the Geek Squad has my back. I would not know the first thing about mounting a tv to the wall. Way to go Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad trouble shooting tv settings

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable and very methodical !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great- very friendly and knowledgeable about the service he was providing. I really like using Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Tech was great and product good. xoxoxoxo

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The agents were very cordial & professional!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very cordial & successful in mounting my tv & soundbar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad called and kept me apprised of their arrival time. They were polite, friendly and knowledgeable. Would use their services again and again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HELP IF NEEDED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AN OK COVERAGE FOR YOUR PRODUCTS BUT DEPENDING ON THE STORE YOU CAN GET SOME HELP TO FIX WHATS BROKEN IN A DECENT TIME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When I have technical issues I rely on the geek sq

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I have technical issues I rely on the geek squad to get it done I have not been disappointed thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad setup everything and I could not be more pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did an excellent job of maximizing accoustics. the marantz a/v unit has made my BW towers just flat out rock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD did an excellent job installing the TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew installed my new TV and hooked it up to my existing equipment, and programmed my remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience. Great tutorial!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very pleased with the installation and training provided by your representative. He was very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done quickly and very efficently No prolems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounting 65" TV and Polk Soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job mounting and connecting my 65" LG OLED, and Polk sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were friendly. They kept me in the loop on everything they were doing. Wanted to make sure I understood everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an install, just troubleshooting ! Angelo was GREAT!

    I would recommend this to a friend
Sponsored